Community resources
Community resources
Community resources
Jira
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Not sure why this field, or other system fields (besides summary) are put on a screen when they are not apart of the screen scheme. - Might need to sort that Atlassian! However i require a way to st...
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I am currently running JIRA v6.4.12, JIRA Agile v6.6.80 and JIRA Service Desk v2.5.9 on Solaris and I want to upgrade to JIRA Software 7.2. According to the documentation, it is recomm...
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Hi, when trying to use the issue printer provided by Flying Agile the following message is displayed: An internal error occurred. Please check the host product's logs. Can you please advise w...
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I am new to JIRA. We have a closed Service Desk, ie. only available for people with accounts. Got a requirement to setup our work flow so that it allows our "Portal Only" service desk users are abl...
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Hello Atlassian, We undertake work for several organisations and administrated all development, testing and versioning within Atlassian Cloud. The team have now found all of this data to be deleted...
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Hi All Any idea where when importing issues from a CSV into JIRA, the Original Estimate (which I am providing in seconds as suggested by Atlassian) fails to import for any issue where the estimate i...
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When I click on the Project name under the main Projects menu on the web UI it brings me to the Issues Summary page with the "Open Issues" filter selected by default but I get an error (screenshot be...
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I installed the plugin but could not find how to create broadcast?
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Its about reporting with EazyBi. The source is a "Grid Table" in Jira, a complex estructure not compatible with EasyBi. looking for simulate a table data structure importing a te...
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Search issues > Detailed view > begin to comment on an open issue. When a user starts to @ mention , if the first few letters brings up a long list of suggested users, that list appears too fa...
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Hello everyone, I wanted to know if you know how to handle screens where there are multiple boards in one project . That is to say, to avoid having the same fields of a request for a board to anot...
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Hello We are using JIRA 7.0.10 We have added a description in a Field Configuration for the system field attachment. This description is written in HTML : Fill the <a href="/confluence/...
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There is no mention on this in the documentation - since approvers rarely are service desk agents (oftentimes managers, that don't work within the service desk except for giving approvals for certain...
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I have just noticed today that every issue that goes through the process of fast track transition, see its SLA broken. Here are my Time to first response SLA 2016-09-05 13_41_27-SLAs - Service Desk....
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This question is in reference to Atlassian Documentation: Disaster Recovery Guide for JIRA Where can I find the "replication settings page" in the Jira 7.2? I tried to find it, but looks like doesn...
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This question is in reference to Atlassian Documentation: Customer JIRA Servicedesk Cloud Edition: Does it mean, that if I have 3 agents who works on tickets, and 100 customers, is it sufficient to...
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I've set up a mailhandler that creates incidents from mails. We have 4 priorities with p1 being the highest and p4 being the lowest. When a regular mail is handled it will be set to be a P3 prio...
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I want to know what the differences are by 2 way to deactivate Cloud account. I think there are two ways to deactivate Cloud account. One is to remove the application access (JIRA, Confluence) and a...
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I have a popup in the workflow transition, so i want to hide field and the field related label, if the priority is not critical, how do i achieve this ? i can hide field but how to hide field with la...
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I need to create a a docker file for JIRA 7.2.0 to run in our ECS container at Amazon. To do so the linux .bin installer won't cut it. I can't use the suggested response.varfile opti...
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This question is in reference to Atlassian Documentation: Managing Add-ons Currently, I used JIRA in innowireless in south korea. One of my role is if issue within group which we cooperate ...
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hi. i have a task to create excel file, and expot the file to jira. how to create the excel file?
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