We currently have 2 separate instances of JIRA - one for development and one for support. We are considering combining the instances and adding Service Desk for use by the support team. Will it ...
If I use a JIRA core version, can I create a board, like in a JIRA software version? I need to insert some add on? Which one? Thanks
Trying to trouble shoot the reason for this. We have upgraded our dev env to 7.1.2 and stage env to 7.1.9. I am not sure if this is an issue because of the upgrade, or other possible changes in the ...
is the data that is put into JIRA encrypted? How is the data stored at rest? Who in the organization (assuming Atlassian) would have access to the data we put onto the software? – Also we have not de...
When I go to manage add-ons, click the settings link, I believe i should see a way to enable development mode per the directions here: https://developer.atlassian.com/static/connect/docs/latest/...
I'm trying to diagnose why a Sprint cannot be completed - The complete Sprint Option is not available. I've checked these issues for the user and the issues and all clear: You don't have the right ...
Hi, I am using JIRA Service Desk 3.1.9 and after creating a 'Basic Service Desk' project I notice that there is a predefined 'Developer' role. I am trying to understand what the character...
We have a done status for for each status so for example. Researching>Researching Done Coding>Coding Done QA>QA Done. The Done statues are in the same column so Coding and Coding Done live t...
Hey all i cannot add a service in my JIRA acct - why so? image2016-7-8 11:5:33.png
I have a filter that I want to easily export to Excel. If I am logged into JIRA in my (Chrome) browser and enter the URL https://my_jira_domain.com/sr/jira.issueviews:searchrequest-excel...
Hello, Context: I have a radio button which add the values "Orange" and "Green" in the field "component". For that, I'm using a script in "behaviours" : getFieldById(COMPONENTS).setFormValue(compon...
Hi, We have installed 'JIRA server' on our server, while restoring cloud backup we entered cloud licence to restore. Restoration completed and it took licence of cloud server. What does this mean, i...
Received many complaints regarding changes to issues statuses are not reflected immediately in filters after they are changed in issues. For example someone closes a resolved issue but that issue sti...
Hello, I need to make the Comments field mandatory on a transition, so that a new comment needs to be added when transitioning an issue. I've created a screen that contains the Comment field, added...
Hello, I can not see 'Reopen sprint' option as given in following steps: "Reopening a sprint Click Boards (in header) > select your desired board. Click Reports, then select Sprint Rep...
2016-07-08 07:42:59,644 UpmAsynchronousTaskManager:thread-2 INFO adminall 462x924x1 5sxfal 172.16.131.2,172.16.131.254 /rest/plugins/1.0/ [c.a.plugin.loaders.ScanningPluginLoader] No plugins found to...
Hello, I wonder is it possible from technical point of view to fire an event (using Automation, Scriptrunner, or something else) and not update ChangeHistory of an issue in any way? Or maybe firing ...
I have installed JIRA server and connected to mysql ddatabase.I have given permisions to my user also mysql> show grants for user1@127.0.0.1; +-----------------------------------------...
We're wanting to customise the form that is displayed when creating JIRA issues from a service desk ticket. (More -> Create linked issue) I can't find anywhere in admin that will let m...
Hello, I have a question regarding automatic assign. In my project I have diffrent support teams. I need a conditon where i took the value of 2 fields and than it should go to team xy. For other va...
I have 2 Jira issues(as tasks), Pre-task and Post-task . Post-task can be started after Pre-task is finished, which may be expressed like this: Pre-task [FS] P...
Hi I'd like to call a Confluence Custom REST endpoint (built using Scriptrunner for Confluence) from within a JIRA Custom REST Endpoint? (How) can this be done? Kind regards Koen Gillard
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