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Jira
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This question is in reference to Atlassian Documentation: Managing the email channel Is there a way, like in Freshdesk or Zendesk, to forward an email from a client and have it go into JIRA Ser...
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We have a series of scripts which run on incoming emails, converting them to JIRA tickets in the appropriate project. This automation works perfectly, including assigning the "Reporter" to be t...
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I already have a trial URL. Attempting to add apps to the site pops up an error saying I need to sign up for OnDemand. The link to OnDemand just takes me to the purchase more license page.
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Hi all, My customer has a request. The request is for a new menu pull-down option that essentially does exactly what more -> link does but has a different name and has only one link option....
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Hello, As directed, I added below code in Announcement Banner: <script type='text/javascript'> AJS.$(document).ready(function() { AJS.$('#ghx-issues-in-epic-table tr').each(fu...
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I am trying to create a filter that will show all of the "Bug" type issues that exist in the project (regardless of sprint) that have "Stories" in the current sprint in the link field. ...
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Seemingly I can create Teams and then assign users to these teams or make something "Assignable".
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Hello, When I set up a new plan in JIRA Portfolio 2.0, it asks me which releases I'd like to include. Is there a way to filter out the Released versions? We release very frequently and ac...
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This question is in reference to Atlassian Documentation: Manage users and groups Ask your question here...
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This question is in reference to Atlassian Documentation: How to update custom field values during workflow transition. In our current instance of JIRA we are managing our software spaces as one set...
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I was installing JIRA Service Desk and after completion. I was unable to go to the JIRA site. Upon investigation. It looks like the helpdesk installed but the JIRA Se...
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This question is in reference to Atlassian Documentation: Configuring and exposing the hierarchy levels In the instructions there is described how you can add Parent link from Issues > Custo...
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Hello, In our JIRA system there are so many resolution statuses are being used such as " fixed, completed, unresolved etc". I would like to use the ones came with JIRA originally wh...
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Use case: Client is using multiple User Picker fields to "assign" users to development roles on a story in a "FYI you will be needed on this" sort of way. I've been able to write a filter to check t...
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Hi! We are planning to use your add on on a JIRA server that is being used all across our company. We will be using it for tracking the Acceptance Criteria of our User Stories, so the informati...
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I had a Film track account however the email associated with it has been de activated and my log in information is no longer working. Is there a way to associated a new email with the account and get...
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Hi, Can I change the name of the web site, for example "othername.atlassian.net" instead of "firstname.atlassian.net"?
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This question is in reference to Atlassian Documentation: Working with search results Exporting to excel has changed in that the column order is no longer preserved, epic link is the epic key not th...
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This question is in reference to Atlassian Documentation: Plans comparison I couldn't find a reference for when the "unlimited hierarchy" was formally released and no longer a Labs feature. In whic...
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I am trying to automate a service desk ticket to be automatically assigned to an agent based on the criteria below however, my automation is not triggering.The HELP Category is a hidden field that is...
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I have one project and different issue types. Each issue type has to call different workflow under one project.
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Someone recently deleted a large number of subtasks from a JIRA space and was able to do so from the board configuration column view. She said that she was removing columns and statuses fr...
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I'm currently the admin user for my Cloud instance, but unfortunately, the add post function is not enabled button or add condition for any of my workflow transitions.
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Is it possible to merge two instances of JIRA with different database servers Or we need to have same database servers? Thanks Vadim
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