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×...vent [com.atlassian.jira.event.user.LoginEvent@1d3fad5f] from the invoker [SingleParameterMethodListenerInvoker{method=public void it.openmindonline.jira.avatarserver.AvatarChangeListener...
This question is in reference to Atlassian Documentation: Defining a screen Hi, I have created 4 new custom fields & have a few questions. Is there a way to add these 4 custom fi...
Hello, I am having a very difficult time adjusting the rank. Also, from the portfolio plan, when I change rank, I need to commit the changes. When I try to commit the changes...
Hi, We run a JIRA cloud subscription for 50 users, using Software + Service Desk. The service desk agents can access both the customer portal and the JIRA side. I have this one user thou...
We are using JIRA for requirements and issue tracking and GitBucket as source control. are there any options to integrate GitBucket with JIRA? We are ready to use the user management of JIRA for the ...
Hi, There is an option under More > Add Expense in an issue. When we use it, an expense gets added to the issue, While trying to export the report, it is not reflected in the excel. How can we ex...
Hi Experts, I am new to JIRA. I have renamed a status name in copy of existing workflow and unfortunately it impacted all the projects. I need to revert all the status back to old status nam...
Say - we are recommended oracle 12 c , but I want to run them in oracle 11g ?
Recently we've deleted a project role which has been previously used to restrict the visibility of many comments, therefore once the role was deleted those comments disappeared from JIRA. We've re-c...
This question is in reference to Atlassian Documentation: Moving a Sub-Task to In Progress does not Transition its Parent's to the Same Status Hello. I don't have any post function called "Transitio...
Is there a JIRA sandbox project for testing? I'd like to have write access (e.g. creating tickets) as well as reading information from the JIRA project.
I just created a JIRA cloud instance. I am using BitKinex to login and move files to webdav folder. I can login with admin account, but I do not see webdav folder. What am I mi...
JIRA and Bitbucket (server) are linked to Crowd they are linked to each other in the Application Linkes section with Smart Commits enabled for JIRA the JIRA project has Bitbucket listed in the deve...
I'm on a busy project with many moving pieces. Sometimes a task in the product backlog is completed organically before a sprint actually starts. In my JIRA backlog screen, it would be h...
My company is using JIRA Service Desk. Our project is "Tweek Service Desk". All notification emails sent by JSD or the Plugin Notifications for JSD have the following email subject: "[Tweek Service...
It is surprising that Atlassian's own plugins are not compatible with the newest JIRA version 7.2. This makes me hesitant from upgrading JIRA. Here is the list of incompatible plugins: JIR...
I've created a project, GATS for CIS, as below: image2016-8-27 1:48:43.png I've set up a quick filter for the newly created project as below: image2016-8-27 1:47:59.png However, i...
We are implementing JIRA Software. We also want to use Service Desk for our help desk team. Our Help Desk often assigns tasks to developers and network support staff to address issues.&nb...
This question is in reference to Atlassian Documentation: JIRA performance metrics By the looks of it... This is not better performing... You can actually see how the charts show that the avg respon...
This question is in reference to Atlassian Documentation: Finding Your Support Entitlement Number I cannot find my SEN and thus can't enter any support tickets.I am the Admin for my company for JIRA...
By default, when opening a project, I am shown the Open Issues panel - which is good. However it is sorted, by default, by 'priority. I would like to change the default view to be 'created' and not ...
Based on Nic's comment in this thread: https://answers.atlassian.com/questions/35295192 It seems possible to run JIRA Service Desk and JIRA Software on separate servers AND share data. But, "you'll...
When we try to process invoices using the ictime plugin we get an error message "Error when checking Invoice Data ... please try again". I haven't found any common thread between issues that are affe...
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