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×Hi, We use the cloud version of JIRA and Confluence, and we'd like to add additional security and integration for ease of use for our users. Is it possible to add two factor authenticatio...
Hello Support, we've update to JIRA Service Desk 3.2 with JIRA Core 7.2. After updating the following behaviour appeared: We've a configured automation transition the status from "Waiting for ...
Hello, We need to move a whole project with logs, comments, attachments and images, custom fields and so on from Cloud JIRA instance to Server JIRA. These JIRA instances have different versions and ...
This question is in reference to Atlassian Developer Documentation: JIRA REST API Example - Query issues Ask your question here...
I installed JIRA software 7.1 on my macbook with local server license. Can I upgrade to JIRA software 7.2 free or not ?
I have 2 different fields that have a type of; 1)Query issue multi linker custom field 2) admin.customfield.type.servicepicker.name Where do i change the type from? The conte...
We wanted to create a new Jira project and see what flexibility we have on what we can automate.. for example I wanted to see if we could do a request type where we auto-generate certain sub-tasks w...
I set up a rule in automation where i want notification for that rule. It is adding a service desk customer to participants. I would expect this customer to receive an email that he has been added as...
good day team, We use JIRA and Confluence with the current setup: JIRA's user/group directory: internal directory Confluence's user/group directory: JIRA internal directory We are about to...
Hi All, I am trying to fetch data report for each Issue transition present under 1 project. Currently I cannot find any such Report present in JIRA, I am trying query database for same but still i a...
I don't understand how this field works, i can't set any value .. Is someone know ?
Por que me da este error, el fichero csv que utilizo es: Summary,Clave de Incidencia,Responsable,Tipo de Incidencia,Categoria,Fecha de Creación,Estado,Descripcion,Prioridad "prueba peticion 1",DESK...
JIRA 6.4.12 The transition to close an issue has it's own screen. This screen ONLY has the field "Resolution". When using this transition, I get a screen with Resolution AND a comment. Where can I ...
Is JIRA 7.2 still distributed as a tar.gz/zip? On the fancy selector download page, I only see the .bin, which I don't want. I don't want to use the installer. Thanks! Brian ...
Hi All, I have a scenario in JIRA during a workflow transition to send a mail to different groups based on a field value. Exmaple: IF the Field value, Epic Name='A', then I have to send a mai...
This account is my colleague's, but now I am the JIRA administrator, so it's very not convenient for me. When I ask a question by the account, I cann't recieve the answer email, my colleague mu...
I have a user who has left the team and has used a filter in a shared board but the filter is not shared. How can I get access to this filter so I can share it with the rest of the team. I do have a...
I was wondering how one would go about transitioning an issue from" under review" to "approved" based on a fixed number of votes for that issue? Has anyone tried this before?
I looked at the documentation for post functions, but I can't seem to find out how to create a post function that fires when the issue is created. I am using a plugin called Sub Task Manage and I wa...
how do we disable .../rest/scriptrunner/1.0/message... in the access logs. what does it do? why Scriptrunner is engaged on issues not involved in any of the workflow logic, no scripted field...
After upgrading to JIRA 7.2.0 all Servicedesk screens are blank. Any idea what went worng?
Is it possible to limit the number of records the users can update in a bulk update?
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