Hi Expert , I want to change setting for allow unassigned issues to turn OFF , below i got the error Allow unassigned issues Cannot turn off "Allow unassigned issues" as there are 1...
Is it possible to compose JQL to find issues with a labels field that has exactly one label? We've overloaded the labels field for two purposes: commitment (or not), and what kind of issue it is. I ...
Suppose an issue must be rejected, and tagged with the 'Declined' resolution. I don't want to issue a CSAT survey in those circumstances. Is there a way I can avoid sending the CSAT survey in such ci...
Is it possible to setup a private downloads area in ServiceDesk for customers to download certain material?
I need help with setting up a transition post function to change the due Date of an Issue. I've added on Script runner as I get the impression that this is the only path possible to achieving what I ...
Hi All, Trying to setup jira-cli with a production JIRA instance using SSL. I keep getting the below error when trying to run a CLI command. Ex: ./jira.sh --action getServerInfo Cl...
If you add the new reporter as a watcher or request participant they will receive notifications. Otherwise they will receive none. If they create the issue themselves everything works as expected. Th...
Swim lanes are set by story. I used to see the story status in the swim lane (like the help file screenshot), but I can't see them any more and I can't find a setting to change the behaviour. ...
Hello, I am in the process of updating our Atlassian Jira backup script to use the new download URL, per this post here: https://confluence.atlassian.com/jirakb/removal-of-webdav-directory-support-f...
If not, how do I get the two separate fields to appear side by side in an issue?
I am trying to work with JIRA Misc Workflow Extensions. I was wondering how do I refer to custom issue types when I use conditional post functions. Every example or sample code give deals w...
Hello, I have a screen with Assignee as an option, however, it is not assigning to user selected. The default assignee shows myself. I've created a completely new screen and it does the same thing. ...
Our board used to display each story's number directly to the right of the story title in the backlog view. Somehow a setting was changed and now the story number shows at the right of the page. Our ...
Se puede crear un formulario personalizado?
I am working with exclusively kanban boards-- is agile poker helpful in anyway? Does it add any value to reports that can be generated by JIRA Kanban?
When we copy or clone an issue into a project with a required field, that field is not shown in red and the user is not aware he/she needs to fill it in. The field in question is NOT in the source pr...
I have a date picker field. I would like to use scriprunner to help me enable a second field to display the date of the first field plus 1 year. Can you show me how to do that? Thanks
Hello, We are trying to search for all Epics not having a specific component, but no result is returned even if none of them have that component. We are using the following query : Project = MyPro...
We are a multi-national organization headquartered in the New York area, and have recently purchased service desk. With 4-6 service disciplines/departments (network, linux, windows, and more) in (3) ...
We are creating a custom screen for Change Management Requests and we have several custom fields. We do not want to display all of the fields on the first screen; however they should be trigger...
Is there any method or script in JIRA REST API where i can set the created/modified date while creating issue.
I struggle with the documentation comparing Components and Labels. It would be helpful to have good and bad examples of Components so that I can better make that comparison and understand when and wh...
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| April 8, 2025 9:37 PM PDT |