I've been struggling with what I think should be a simple task. Color a card based upon if it has subtasks of a certain status. I have tried a whole host of various Googling/Stack Overflow/Atl...
I would like to have a search for any ticket that a particular person (e.g., myself or someone on my team) has interacted with...whether it was assigned to them at one point (perhaps not presently), ...
Hi, we wanted to start a conversation with a customer that currently has NO USER on our Servicedesk by creating a new ticket from Servicedesk panel (CREATE issue button). Although we added his emai...
Hi, we wanted to start a conversation with a customer that currently has NO USER on our Servicedesk by creating a new ticket from Servicedesk panel (CREATE issue button). Although we added his emai...
I would like regular JIRA users to be able to see the priority description. For all I know, this is only possible when accessing the issue attributes from the admin page.
I am trying to get more than the software developers in our organization into JIRA. Doing so I have created a "Test Case" type for task creation. In showing the process to use my manageme...
Since the JIRA 7.2 upgrade (and SD 3.2) the comment field falls off the screen when you click "Click to add comment" and you have to scroll down to make it visible. When you click the Comment button ...
I have configure my project in that way: 2 IssueTypes "IT A" and "IT B" 2 SubtasksTypes "STT1" and "STT2" Now I would like to restrict the creation of subtasks that way only possible to cr...
When I edit a users roles in some projects.Projects are categorized. In the view mode I can see category names. When I edit the roles in projects the category name is missing. A bug? It´s J...
In Jira server 6.4.12, we would like to disable the quick tour that new users are given when first logging in. We have tried disabling the JIRA Welcome add-on, and that had no effect. Disabling the O...
Hi, I working now to migrate unfuddle tikets to JIRA and is working with some limitations: 1) I need to create associated tickets (Not sure if is possible on import when not all issues are cre...
I'm using JIRA Cloud, I have condition set to block transition unless all subtasks are closed, completed, resolved, etc.. However, upon transition it completely removes the option without notifying t...
I understand that editing global workflows requires JIRA admin status, but we recently pared down our jira-admin users group severely, as it was getting out of control. So, we made specific peo...
I need to pull all timesheets each week for reporting purposes, but trying to load all the worklogs takes a very long time. What is the best way to pull all?
If I have workflow: Waiting To Do >To Do >In Progress> Done. Can tasks automatically change the status of "Waiting To Do" to "To Do" when I click Start Sprint? Is this option somewhere in...
Is it possible, by some text editing on the Organization Added rule for the Customer Notifications settings to make it so that for some organizations, all customers are notified when a member of thei...
I'm looking for a way to show the rate of completion for committed features at the start of each sprint, for all of our completed sprints. In theory, this should be trending upwards over time as we g...
Hello JIRA Support Team, I have a lot of questions regarding the user/customer management in JIRA service desk. But first the things I intend to do/I like to have JIRA do: Even "firstier" some info...
Whenever i fire the below query, i get the below error in JIRA.Could you pease assist. project = "XXX " AND type = Story AND Sprint in (2276, 2244, 2152, 2162, 2200, 2435, 2255, 2318, ...
how can i add jira-python add-on to my server ?
I have some numbers saved in an issue in number fields. I want on a transition to create a new issue and add some of these numbers to the summary. I'm adding this: issue.summary = 'Clean Range...
We need to know, how many repetitive transitions were for tickets for defined transition. For example - how many times tickets from some group were moved from QA to TO DO. If one ticket was moved se...
I created Project-2 issue from Project-1, using "Clone as Relates To Link". Modified Summary, Description, and Steps to Reproduce. Once created Summary and Description had reverted to or...
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June 23, 2025 8:35 AM PDT |