Jira

Hi, i have a Jira Core 7.3.6 installation (Upgraded over the Time from Version 6.5.x via 7.2.1 to 7.3.6) and now i want to install Service Desk onto this installation. I have downloaded the 3.5.0 .ob...

• error
• install
• jira-core
• jira-service-desk
• side-bar

I am looking to hide the comment field altoghether (not limit who can use it) on transition screens in the Cloud instance of JIRA.  I have tried utilizing various codes in the "Message Cust...

• jira

I´ve been told, that a yellow line in your burndown chart can tell you the estimate in story points and that can  compare with what is done. how can I see that? thanks

• burndown
• jira

We run dev work, deployments and two rounds of QA in a single project. Each user story has a single ticket that moves thru statuses for each "phase" (Dev, Merge QA1 Environment, QA Round 1, Merge QA2...

• jira
• workflow

I get that I'm now supposed to use a verifed email as a username instead of my old username. When I change my username to my verified email, I still get the 401. I'm using basic auth without ba...

• authentication
• jira
• rest-api

Hi all, I need to put a password policy in place. Nothing fancy, but for now it's a free for all. I looked at the Jira 7.1 Server Documentation: but those options don't exist. Mine: Not under...

• jira
• password
• security

Hi, I have an ES6 compliant JS file, which I am trying to include in my Jira Plugin. unfortunately, when i run atlas-package the following error occurs.   [INFO] --- maven-amps-plugin:6.3.1:c...

• development
• javascript
• jira
• jira-development
• maven

Hello all, I have three instances where new accounts have been created, but the activation emails have not come through to the users. I can see the accounts in the User Management section, but even...

• email
• jira-software
• user-management

When you edit an issue then you have two fields "Sprint" (can only be one) and "Completed Sprints" (which is a list). But when you make a filter you only have "Sprint" (which is a combined list of bo...

• jira
• filter
• sprint-report

Hi,   We have created and started the backdated Sprint starts from 1st Jun. When we look at the Burndown chart now we dont see the original estimate and booked time from 1st Jun to today. &nb...

• burndown
• jira
• sprint

Hi, two questions: 1. Is it possible to block adding issues to Epic in specific status? 2. If not... then maybe (using scriptrunner?) to find what issue was added during last 24hrs to closed epic. ...

• administration
• jira
• scriptrunner

Hello, we'd need your help to resolve an issue.. We need a filter for a specific project, related to a specific sprint. We tried in some ways but the result is that the jq filters all the bug and ta...

• jira

Hi,   I'm looking for a way to automate the periodic sending of SMS to inform users of ticket creation and SLA expiration. This is to support a ServiceDesk project required for a 24x7 su...

• jira

With New JIRA update the export to xls has been removed. But when we export to CSV, the Epic Link column for Story shows Issue ID for the Epic Link. Earlier when we exported the issues from issue n...

• jira

Hi, I wanted to write an automatic message for issues that have gone through the approval but have been declined. JIRA lets me search by Approvals = approved() but I can not find the way to search fo...

• approver
• jira
• jira-service-desk
• jira-service-desk-cloud
• jql

Hello,   is there any option how to se Sprint velocity manually? E.g. Because of holydays, team will have only 75% capacity for next Sprint and I would like to decrease calculated capacity 10...

• jira
• velocity

We have introduced Slack Connector for JIRA Server. Synchronization of the channel seems to be delayed, and the latest one is not displayed in the channel list. Do you know the timing of updating? ...

• jira
• slack

Hi We are currently using JIRA 6.1.6 and we would like to upgrade to latest version of JIRA. soon However I can't find JIRA 7.0 anywhere, please advice   greets J.

• jira

When importing issues using the Trac Import utility, my issue create automation trigger is ignored. If I create a new issue directly on this project the automation works.

• jira

I have JSD projects imported from old systems, I do not want customers to raise issues for these projects, but when I set the customer permissions "Who can raise requests?" to "Customers who are adde...

• jira
• jira-service-desk

Hi,       Our JIRA server been deployed on a VM(CentOS6.5,48G,32 cores) ,and MySQL been deployed on another VM(CentOS7,48G,32 cores), and have  2000 end-user licen...

• jira
• performance

I want to control workflow transition (status to be moved) based on custom field value (whether checked or unchecked on Checkboxes). e.g. There are transitions from "Open" -> "In Progress" and fro...

• jira
• transition
• workflow

Hey guys, i tried to insert multiple remotelinks for a few thousand issue via database. Everything worked fine, when i started Jira and checked the issues, each one has a correct working web link. ...

• database
• jira
• jira-development

I want to copy comment from one issue to linked issue only when I add comment on screen at the time of resolving first issue. I am using custom post script.   Can you please help .how to use g...

• jira

Hello, I've added a checkbox custom field "billable" to assign the time spent to a certain option (customer). Sometimes an assignee will check more than 1 option when Time Spent needs to be evenly d...

• checkbox
• custom-field
• jira