I'd like for staff to be able to view the customer's email address or at least have it escalate to a project Story when those types of escalations occur. The project lead and staff have direct contac...
When a ticket is created from an email, the text showing as {color:#1F497D}Test test{color} {color:#1F497D}End of message{color} How can I import email from office 365 without having ...
Hi I have been sent a link from Atlassian support to view documentation on my issue on their extranet. I received a DNS error when trying to access. How can I access the extranet? Regards Darren
I have adjusted two project dashboards with charts and pie charts. Setting were not changed to any of it, I can able to view other dashboard except one. Also when I am trying to view with the issue t...
I wonder if the following is possible within Jira. I have machines setup which need testing. So an engineer plans 2 weeks (example) for testing the machine. However other people might be needing t...
I am trying to trigger a transition in a jython script using: workflow = com.atlassian.jira.workflow.WorkflowTransitionUtil workflow.setAction(761) This doesn't work and ...
Hello, does anyone know if there is a plugin similar to: MS Project Online Intregration for Jira for Servers? Currently the only one my team could find is for cloud capability. Thanks ...
I want to configure the order of the fields on the Issue page itself. The actual issue page that opens when you click on the Issue number link, NOT the Detail view that appears to the righ...
For hierarchical and other reasons we want Epic --> Issue (Task, Story, Bug) --> Sub-Task. Unfortunetly new people always create Sub-tasks under an Epic, so I am looking for a way to bloc...
Using 'jira.field.resolution.exclude' in the properties of a transition and then giving the value id of the value that you want to exclude, you can limit the items that show up in the resolution fiel...
Hi, VERY new to this. Been playing for a week and want to adopt it to manage and controll my small team. I want to turn what is currently ad hoc processes into Activities - i guess ca...
My business has alot of custom fields with status is the name. When trying to add status to a filter column the search will say "27 more options. Continue typing to refine further." That doesn't...
Required: If Issue Type list is changed - it should call despacito() function Issue: With Announcement Banner - how can I? Me: Dumb on Jquery side :-| Is it possible to get onchange() for field ad...
...().equals("status")) { if(changeItemBean.getFromString().equals("Client Approved")) return true } } } return false Thanks as always. Dave
We have Jira 7.3.6 on prem solution We have it connected to our exchange 2010 server via internal ip We are moving to gmail in about 3 weeks To provide our users 3 weeks worth of mail on day 1, we...
I would like to find out if Jira 6.4.1 support Java JRE 8 Update 141. Our security team wants to update due to vulnerabilities found. Our current versio is 131. Thanks for any help or pointers! Byr...
I have enabled time tracking and can see the fields when creating a issue. I can't however see the time tracking fields in any other view than the edit popup when no value is set. We need to be able ...
Hi all, I recently just realised that whenever I make a backup of our JIRA Cloud instance - the backup download doesn't capture all the attachments of my projects. When I download the file, unzip i...
What is the suggested means of managing filters JIRA from a Java program? I've been looking into the following options: This one doesn't appear to have the option to createFilters, only to retrieve...
I'm using JIRA Email This Issue add-on with JIRA Service Desk. When tickets are being emailed in by customers, the formatting is weird. If a URL or email address is detected in the email, it inserts...
I have noticed some oddities on using import. We are using hosted Jira, and of course, some things may be a result of using a relatively "out of the box" version of Jira (company policy is to keep cu...
Good day, I am busy installing and configuring the ZenDesk Add on. Somewhere I made the addon die and want to re-install and reset to factory. It seems somewhere there is persistant configu...
I have seen a few questions on this, but they seem to involve 'story points' which we don't use. Our sprints are typically made up of a number of parent stories, which are split up into sub-tasks th...
Jira is complaining about the table collation 'SQL_Latin1_General_CP1_AS;' is unsupported by JIRA. The database collation 'SQL_Latin1_General_CP437_CI_AI' is supported by JIRA. However our SQL ...
I mean on this screen need to be able to cleate a Subtask.. is this possible?
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