Hi, help me please, when, I'm looking for an issue from link issue screen I can`t find some old issue, but as soon as I find these search results globally, the link issues screen is immediatel...
When we close a ticket, the customer recieves an auto-response saying that the ticket is closed. Is there a way to customize when this auto-response contains?
Hello Community, I am playing around with the field configuration and I managed to set fields for different screens. BUT still, how can I change the overview details. For example, the default field&...
In the log directory I have 4 atlassian-jira.log files: atlassian-jira.log atlassian-jira.log.1 atlassian-jira.log.2 atlassian-jira.log.3 Does anyone knows why? Can I delete one of them?
We want to work as smoothly with our Jira stories as possible through our sub teams Ux, Code and Test without creating huge backlogs between each sub teams. We have decided to try a Kanban board...
Recently, I had an issue with JIRA Software. It was missing but I could not install new version. I solved it by upgrading JIRA to 7.5.0 version. Only after that, I managed to upgrade JIRA Software. &...
A custom field of type number field is able to store integers and non interger values. This field type shows a different formatting for users, depending on the display language. In german, for e...
Hi Team, I am consulting for a Research and Development company in the pharmaceuticals domain. They are looking for a tool to manage the end to end cycle of a product development which involved vari...
Hi, Can anyone please let me know if i can create a manual report in jira like below and manually modify it directly like in excel? Below is an example of the report i need. Can anyone please ...
I use issue linking to handle dependancies between issues and would like to visulize if an issue is blocked in the backlog and kanban. Is this possible? It does't really matter how I just would...
I use java and atlassian-connect-spring-boot and I need to send request to /rest/api/2/user?key={user.key} User key is usually a part of email someus+erkey@gmail.com. And emails allow us...
Hi guys, As following, if I set 40H in the Time Spent textbox, and system will log 40H workload one day. It is not reasonable. So is it possible to restrict that under 24H one day? Where can I confi...
I have installed JIRA Software 7.5.0 on a fresh server. I don't see Software in project creation window. JIRA Software is licensed and seems to be ok. Any suggestions how to enable Software...
The time report is quite convenient in web. But as soon as it is exported to Excel, all data get converted into hours. Is it possible to keep days as the main unit, even in exported reports?
For a proof of concept in my company we are attempting to configure Jira and Confluence in tandem, this off course is going to require an application link between these 2 applications and since we ar...
Two dimension report total count gives filter=null When used two dimensional gadget, Total Unique Issues - Total count will give null value, but open with all issues when clicked on view in JIRA. H...
Two dimension report total count gives filter=null When used two dimensional gadget, Total Unique Issues - Total count will give null value, but open with all issues when clicked on view in JIRA. H...
when i view the sprint active board, i only see user stories and their sub-tasks. but I can not see any tasks which are linked to those user stories, or any clarification tickets linked to them...
So I have a use case where we want to segment a KB space for customers. So customer A can see KB articles specifically for them but cannot see KB articles for other customers. I got this working thr...
Hello, We encounter some issue with the functionality to restore a single project from a backup. When we select our backup file in the repository "Import", we get this error message: Some bac...
Hi, The version of my JIRA is (v6.3.6#6336-sha1:cf1622c) , i am suffering a dreadful problem of validator, firstly the function 'comment required validator' is not working correctly, after i checked...
Hi, I'm a big fan of dashboards and I usually use external tools for creating them. I have always wonder how can we create visualy impacting and useful plugins, to insert them on a Jira Dashboa...
Can you merge calls in Jira Servicedesk?
Hi Team I want to move my Jira application from one server to another as there is some issue with my current server As server will change my server IP and Home directory will also change. Can you ...
Hi! I made a backup of my Cloud JIRA following these steps: I am now following these steps to import my backup: However, there is no 'JIRA Import' button, as shown in the instructions: How to imp...
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