Jira

Hi there! Does anyone know where I can enable global shortcuts for all users? I'm a relatively new Jira administrator, and I was trying to explain keyboard shortcuts to my team only to discover tha...

• jira
• keyboard-shortcut

I'm working on importing data from Axosoft to Jira. I have created a .csv file and I am at the point where I map the CSV fields to Jira fields. Jira will not let me move on until I have mapped a fiel...

• atlassian-support
• axosoft
• csv
• import
• jira

Sprint in closedSprints() AND (issuetype = Story OR issuetype = "Bug/Defect" or issuetype = Enhancement) AND ((status changed from 10019 to 3 during (-14d, now())) OR (status changed from 10009 to 3 ...

• jira

I am working on my first Custom Field Type add-on.  I want to build something called "Business Value", which is the summation of multiple dropdown values.  I have successfully created the C...

• app
• custom-field
• jira

Added the custom event, added the transition and edited the post-function all according to the documentation. https://confluence.atlassian.com/jirakb/configure-a-custom-event-notification-for-a-spec...

• jira
• status
• transition

 I  am trying to follow the instructions to make an XML backup of JIRA. We're running JIRA v7.4.3 and I'm an admin of the instance. I can view the following link with no problem: http:...

• backup
• jira

Hi, I would like to know if it's possible to send a JQL result and extract custom field values from the results using the 'Send Custom Email' post function. Business Case: One ticket will track a ...

• email
• jira
• scriptrunner

Hello fellow Jira users! I added a new Workflow step to a Workflow Scheme and it is now showing up properly on issues (Deployed to Sandbox). However, the users want this step to appear before Deplo...

• jira

We continue to have issues with the activity stream disappearing.  Had an issue the beginning of this month.  It appeared to be correct...but it is back again

• jira

Hi Team, users are not able to create tickets via mobile(IOS and Android). Is there a way to default this to desktop viewer for all users?

• jira-software

I have started doing Sprint plane and noticed that was not able to see Original and Remaining Estimate field. I have added Log work and enabled Time tracking, still not able to see. @2 days...

• jira

It appears that the new Project Admin permissions in 7.3+ allow the project admin to add transitions to and from the closed state but doesn't allow them to set the resolution (with a post function or...

• jira

Can anyone point me in the right direction to fix the Activity Stream?  As far as I know, we didn't update or make any backend changes to our account.   Thanks! Tammy

• jira

I've set up some filter subscriptions that go to specific groups, but a key stakeholder has asked if I can alter or anonymize the Subscriber (which shows my ID). I realize that this is kind of an edg...

• filter
• jira

Hi there, we are switched out Jira server from intranet to public URL http://dev.prusa3d.com. In General Settings Base URL was set. Now, error appears: Dashboard Diagnostics: Mismatched URL Hostna...

• jira-software

Is it possible to sync two different issues from two different projects? Scenario: The status from Issue_1 from Project_1 changed from "To do" to "In Progress". Issue_2 from Project_2 needs to fo...

• jira

...he menu that users see.  This is true on the other subsystems. Confluence and Fisheye+Confluence links ok in both the navigators and the configuration. I expect that this is a bug or an obscure c...

• confluence
• jira

We tried to upload an attachment to a ticket and even tried to drag screenshots, however, we see an error that reads " File "XXX" was not uploaded" Permission section has been va...

• jira-software

Hi everyone I have a custom field, which offers users one of five options. When they choose one of these options, I map their choices to the names of notification groups in another custom field. The...

• adaptavist
• jira
• scriptrunner

So far the new experience is painfully slow. Has anyone else seen extremely slow responsiveness at the new Jira interface?

• jira-software

Hi, 1. How can I backup and restore per projects (not global) ? 2. Is it possible to automate the process ? thanks

• jira

...irst in the directory order. All new users will be added to the LDAP directory. It is not possible to add a new user to the internal directory. If that's true, why can I perform the following a...

• acp-100
• active-directory
• atlassian-support
• jira
• training-and-certification
• +1 more tag...

Good morning,    I am trying to update a custom field in Jira, using the following code and I'm getting a 415 error code. Any help would be greatly appreciated!    import json...

• developer
• jira
• python

Our Sprints include Stories with the same tasks which will repeat across Sprints. Each Story should be "done" each Sprint, but then the Story begins anew with the next Sprint. What is the best practi...

• jira-software

I'd like to see what issues have had their scheduled dates changed. This field does not support the 'was' option.  Is there a way to search the history? or some other way?   thanks

• filter
• jira
• jql