Jira

Is there a way to assign issues to clients. They have browse permission in the permission scheme. I would like them to only red description of an issue but not able to read any comments. The comment...

• jira

We had an issue this week where our school was postponed for 2 hours.  During that time we had several SLA expire.  What I am wondering is there a way to easily pause all SLA for a short am...

• jira-software

Hi, I have 10 issues belonging to an epic in the Backlog. Is there a way to link or group all of the issues in such a way that If I move 1 issue from current position in backlog to top or bottom, al...

• jira

Just as the question. When I right click an issue (or click the three dots) there is no option to link the issue to another one. I want to set issues as blocking of anothers. What can I do? I'm new t...

• jira
• link

Hi I got Jira 7.7.0 and after updating BigPicture Jira was not able to run, I'm getting following error message in catalina.out, any idea how to fix my JIRA installation?   2018-01-17 20:51:41...

• jira

I want find issues that was "In progress" on user between dates. Something like status WAS "In progress" ON "username@domain" BETWEEN "2018-01-10" AND "2018-01-15" Is it possible? 

• jira
• jql

Is it possible to change an existing boards type? We have a KanBan board for a project but want to move to a Scrum. 

• jira

We leave Closed tickets editable so people can add comments to them as most of our JIRA tickets are used as reference information that engineers search and use.  the background is that asking p...

• jira

Hello - I followed the instructions to edit the new view: Settings -> Screens -> View Issue However, the new fields I added (Time Tracking) and fields I removed (Fix Versions, Affects Version...

• jira-core

1. I would like to do a post analysis of our companies bug fixing expenses (e.g. time spent on fixing * hourly wages) Ideally I would like to display the bug fixing costs on a dashboard and integra...

• confluence
• jira

I tried to use Script Runner simple script validator and it is not working. Here is my script: originalIssue.assigneeId I have 'Assignee' field on my screen. The user selects 'Assign to Me' and then...

• jira

Hello, Can you help me please it's my first question in the web ? my client went migrate login for all user in external ldap to  internal jira database and change user name by  id number, ...

• jira

Hi All, We have many request type but we want to hide some Request Types for later use, so at the moment we dont want our customers to see those  Request Type (Forms) on Customer Portal. I was ...

• jira
• jira-administration
• jira-service-desk

I need to be able to run a one burndown chart for all of our projects for leadership. Like a burndown rolled up chart.

• atlassian-support
• burndown
• jira-software

The Time Tracking graph panel is not appearing while viewing an issue. I have Time Tracking enabled and I've confirmed the following: 1. Field Configuration - "Log Work" and "Time Tracking" fields a...

• jira
• time-tracking

hi, I have renamed the active workflow statuses which is reflected in the diagram view. in the text view, the step is still the old name. This is confusing as I have to remember what changes were ma...

• jira
• jira-administration
• jira-software

I would like to be able to use a parent group for the purposes of granting atlassian application access. Currently: When enabling nested groups on crowd and jira, and creating a group in crowd to g...

• jira

I'm using the Cloud version of Jira. I found this article which refers to a JIRA Bitbucket Importer plugin, which I can't find on the marketplace and which hasn't been updated since 2015. It als...

• atlassian-support
• bitbucket
• jira

When I click on my "Fix Version" and see all of the associated Jiras, I have the option to export this to an excel doc. When I select to use all 89+ fields, many are blank. How do I add these details...

• jira-core

I need to pull a burndown chart for multiple projects. I see the Agile Classic Gadget will do it but when I open my list of gadges Classic is not listed. How can I get it for my purpose?

• jira

Despite having estimated our User Stories, and even though Story Points display in the Detail View, the Board view shows Story Points as a dash or hyphen.   Below is an example of what it ...

• jira

I have a user that works multiple tasks a day and would like to use the start\stop progress button to track his time instead of adding his time in  - any ideas?

• jira

Hello, I am able to use the below c# code to access our service desk issues but only when the fields 'Organizations' and 'Request Participants' are empty. var query = @"project = 'Proj'"; var ...

• jira
• jira-service-desk

Hello, We want to set up a jira archive instance. and switch issues from the archive to live and from live to archive. For this we have designed a solution that requires an update in the database, ...

• jira

When we create one issue the ID is set to, e.g. 1000, then the next issue is set to 1164 or something like that. This now resulted in having our issues in the hundreds of thousands without any reason...

• jira-software