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Community resources
Jira
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We wanted to setup automation based on when a commit is done, such as set a fix version and/or automatically transition and send notification. Does the Better DevOps Automation for J...
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Hello, I am trying to find an Issue which was moved from Project A to Project B. In Project A, it had an issue key of A-119, now that it has been moved to a different project, i don't kn...
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Hi all We want our support agents to easily identify problems records that could be related to the incident they are working on so they can link the incident to that problem. In thi...
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How do you backup a Atlassian hosted Jira environment for export to be later imported into a local Server environment, this is the menu options: Data management - under thi...
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In DataCenter the post-function order is respected and we have built many workflows predicated on that assumption where, for example, Post-Function 2 is dependent on the result of Post-Function 1. ...
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Hi everyone, I have a custom field which is a list of assets and I need to fill it up from another field, which is a Select List. I've set up an automation with advanced branching which for e...
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Is there anyway to add users to this report? I am wanting to see the report with the users and whether they are meeting or breaching the SLA. Thanks, Trenton
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Hello, We have a need to use automated accounts which interact with our Jira instance (Jira 9.12 DC) via the front-end UI, due to various factors we're not able to authenticate these accounts ...
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I've noticed that bulk update of the Component field is available for some of our Jira (cloud) projects but not for others. I'm curious why this is. What governs whether or not the component field ca...
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Create JQL script to sum total story points by person who is assigned to the child task Hi Project has parent tasks with some story points set. Each task has subtasks with the person who performs a...
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Hoping for help with this situation. We use company-managed projects and have multiple projects, some that use the same workflow. Problem: For some users (not all) issues automatically have the res...
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Dears, dears, I need to create an automation that will move all the closed subitems that are created under an epic "X" to another epic "Y" that will store only closed items.
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I've created a custom field for a link after i've difined a default value (which is a link) but when I add the custom field to one off my ticket the custom field is still empty and I don't see the da...
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Hi, When modifying the issue hierarchy, I deleted the user story and feature tickets from the hierarchy. Now, when I want to add them back, they no longer appear in the list : It has messed up ...
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Hello, This is likely a complicated and drawn out question but I am in charge of our company shared Confluence space and I want our users to be able to send me Jira issues that need reviewed to...
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When using Logic apps on Azure, the advanced parameters such as the description lose all the contents after refreshing the page even after saving. Used to work Early July 2024, but now mid August 202...
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In the velocity report for a team-managed project, I don't see any values for completed work, only the grey planned bars. How does one change the filter for the Team Managed Velocity Report?
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Dear Team, Due to increase in different Service components in Change Management project and page content is getting bigger. I would like to put all those Service Components in a Drop down list wit...
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Hi all, currently we use Jira collector so our users can create a new ticket when the have any issue in our website. Does anybody know if the Jira collector returns the ticket number after cre...
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When exporting issue from Jira, its not exporting all of the entries in the "labels" field. It's only exporting the first 7 labels entered for one issue, even though for some jira tickets there are m...
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I'm trying to figure out how to run a report so we can see all our Stories with the text "Time" in them so it shows all SubIssues/Subtasks on that story and total of time spent for that SubIssue/Subt...
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Change access to the Jira Service Manager portal with username and password, but the user does not h
How can I change the access to the Jira Service Manager portal with username and password, but the user does not have the email address?
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Hello! I am creating an automation that sums up all the work hours logged in all items under an initiative and add the number to a custom field in Jira Product Discovery idea. My work-items tree ...
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Hello All, I created this automation to update the summary when a field value changes: I have managed to get the date format the way I want it but I am struggling to set the corre...
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Exactly like the title mentions... I am trying to query for when a child issue doesn't match certain parts of their parent from the 'Details' section of the issue. I do have access to scriptru...
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