Community resources
Community resources
Community resources
Jira
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When creating a new user, it gives the beginning of the e-mail address as their full name. That will never be accurate here at CSU. How can I as the admin change the full name box? ...
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Using JIRA Cloud, is there a way to fire a webhook on a transition and block the transition if the status returned is not 200? I have tried on a post function but understandably that doesn't work. Ho...
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Is there a way to transition one ticket, upon entering a certain status (for example; In Progress), to a different ticket type? We have multiple ticket types, and when an engineer gets ...
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Is there a way to transition one ticket, upon entering a certain status (for example; In Progress), to a different ticket type? We have multiple ticket types, and when an engineer gets ...
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Hello ,, When users reply to JIRA notification emails it will post as comment in JIRA issue. WHen it is done,all email signatures,company logos and garbage will post with the email in comme...
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I can't enable my plugin on JIRA 7.3.1 and I don't know why. I would add my pom.xml but it seems like I can't, even as a comment. atlassian-jira.log 2018-02-08 11:05:46,050 http-nio-2990-ex...
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Hi, I've done a script that allow me to replace an issue type by an other one in all my Jira. It works, but it breaks all the filter of the previous type. Is there a way to change the content of a...
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Hi, We are installing JIRA Service Desk and I am currently configuring our Customer Portal. I am trying to cut down on the number of request types in each group we have. For example, if you ...
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We have more than 25 Gigs of attachments in our JIRA project, what options other than deletion to we have with JIRA cloud to store more than 25 Gigs of attachments etc. Is it possible to&n...
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When you have the same 2 issues by different users. How do you merge the ticket into 1 so that both users are notified?
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...gile_global_admin_condition=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&locale=en-US&nps-acknowledged=true&t...
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Hey, We have two teams working on one project. One of team use Kanban board and have no sprints, and the second one use sprint and SCRUM board. We've created different types of issues...
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I've configured an incoming email handler to create a new task. We use gmail as a POP/IMAP server. The problem I am facing is that when I send an email to the account, the task is created multi...
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Trying to import all our AD users into Jira so that they don't have to log into Jira for the account to be created because we need to assign some tickets to users but because they have never logged i...
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I don't understand the difference between components and epics.
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I've enabled SSO with Azure AD for our helpdesk, but when an end user goes to view the portal it doesn't redirect them to the SSO login, instead it asks for a password. Is there any way to enable SSO...
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https://community.atlassian.com/t5/Jira-questions/How-do-I-search-for-issues-Resolved-and-or-Closed-by-a/qaq-p/317364 I'm trying to use the steps in the post above to perform a search for all i...
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Hello, I am new to Jira. We have multiple variants of a products with different timelines. How is it possible in Jira to manage similar activities across multiple platforms and with different time...
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If a story is in status of: Selected for Development, In Progress then a subtask is created and would be placed in the backlog. This does not mimic the status of the parent story. How can I f...
373 views 6 0 Deleted user February 8, 2018 -
Hi, When users were mentioned in comments on an issue, they used to get an email that had "mentioned you" in the subject line (even if they were also watching issues in the project). It seems...
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Hi All. Is there any possibility to make a custom field with list of users in reporters own organization. It is a service desk, so if any of my customers request a new feature that have a cost, the...
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Please provide information how can I see the status of all tasks (quantity and list) assigned to a particular employee after the sprint completion? P.E. in total 10 tasks, 2 done, 3 in progress...
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Hi All, Is it possible to run a JQL/ retrieve list of issues/tickets at the end of every quarter. I do have scriptrunner installed and see Escalation service as an option. But that would requi...
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I have created an Automation for Jira (3.9.4) rule to transition an issue when a field value changes that matches a JQL condition. This rule works behind the scenes, but the status does not...
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URL for my JIRA license is mistakenly <my name>.atlassian.net. I want to change it to a more generic name <company_name>.atlassian.net Please guide as this is urgent
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