The "Complete Sprint" button id displaying not active/grey out due to which not able to perform the action. There is only one board available and under which 3 sprints are created.
I'm new to Jira. How do I search a task or bug by user X commented on date range?
In the Customer Portal, customers can only see issues logged as Service Request issue type. How can users see ALL issue types? e.g. incidents, problems, change requests.
Hello! I would like to show the remaining time of a Sub-task in the sub-task list of a parent ticket. I have found out that in the advanced settings, you can add fields by editing th...
I was wondering if there is a way to obtain a report of how much time each user is active or is using the JIRA Platform?
JIRA is sending a 'Subscription' email with list of issues as per the assigned Filter, but the email shows 'Priority' value with only the arrow icon, for example in screenshot below, shows only the a...
Hi, I have assigned a close screen to a workflow and added the field 'Resolution' to this screen. When I go to close an issue, I see the 'Resolution' field but there are not options to choose from....
I'm trying to prevent a workflow transition if a pull request was not made for an particular linked ticket. Example: ABC-1234 ticket was created A branch was made that contains ABC-1234 s...
Greetings, I'd like to do a JQL query to do the following, but can't see anything that stands out as meeting this need in the documentation. Does such a thing exist - either in the nativ...
Hello, We are considering using JIRA Cloud instead of JIRA Server, which we have right now. We just paid for TFS4JIRA add-on. About 6K. Can we transfer what we paid for the Server add-on to the Cl...
Can issue types like bugs be merged (not linked). We have several similar bugs reported but want to merge them all under 1 key (all of them share the same root cause). How can this be achieved? Th...
Hello all, I'm trying to look through all the JIRA tickets I have and narrow it down by: 30 day intervals created bugs over last 12 months by team This is what I have ...
Hello, Can you please point me to the docs for JIra Cloud integration with Git and Salesforce as well as what measures taken to secure customer data in Jira Cloud environment. Thanks.
I apologize if this has been asked before, I tried to look for something similar. I am curious to know if Jira supports the ability to have tickets that are "containers" of other tickets? &nbs...
Hello all, Clearly I have a valid license and an option to install the JSD software.Upon clicking the Install button, I receive this error. This is very frustrating when there is no human to contact...
Every story on my product backlog has an epic assigned. However some epics don't get shown on the right: Why? Every story has an epic, and it's really annoying when some of the epics don...
I am attempting to use the CSV Import Tool to import Rally tickets into JIRA. When exporting data from Rally, the attachments for tickets are included as a URL pointing back to the Rally server...
Hello, I'm completely new to JIRA and am having some difficulty when it comes to components. Currently, our JIRA is set-up so that the Software's issues are under a "Software Product" project....
One of my user does not have the option of sharing a ticket with others This button simply does not appear in the dashboard. Any reason why ? I can't find a permission related t...
We're evaluating an automation plugin (Automation Lite for Jira) for it to transition a case when it's assigned to specific team members. It works really nicely, but it generates a notification to a...
He all, Could someone help me with a solution to this problem? I need to prevent an issue from transitioning to"Awaiting Spoonsor Approval" if the "Unit Price" number field in all of the sub-t...
Hi everyone, This is a licensing question: it appears that Atlassian does not distinguish between an agent and reporter when it comes to Jira licensing. Everyone counts towards the total license ent...
Hey! I am going nuts with JIRA release management. To be more specific, I have a problem that JIRA asks me to insert release date for release in format 'd/MMM/yy' and it tries to use Finnish d...
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If the Current date is less than 7 days for the Quote Valid Until(field) Date and the Quote is in “Quote Positive”(status) and “Catalogue Positive”(status) then a email should be triggered. Need to ...
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