Community resources
Community resources
Community resources
Jira
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I am trying to set up a Jira Service Desk Cloud instance to test. I paid for month instance with 3 agents. In this POC, I would like to fully configure user management with our ...
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I have a set of steps that need to be performed on many servers. The steps will vary. For example, in Case A steps 1-6 will be done. In case B steps 3-5 will be done. In Case C steps 2 and 6 will be ...
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Hello All, We are currently evaluating a Survey Plug-in that allows you to customize the body of the email (email subject, include last comment) and it gets triggered on the resolve trans...
303 views 0 0 Deleted user April 26, 2018 -
After I installed jira on my local server I am not able to login to the jira. I though I had just written down my password incorrectly so I went through the password reset process. I can login ...
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Hello I follow all the directions to move my Jira to a new Server, I moved the applicaton-data directory as well as the database., But I get the following error Setup: JIRA couldn't c...
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I need to estimate the sub-tasks before starting the sprint. Can this be done in any way? Can the estimations of the sub-tasks provide the total estimation of the story? Thanks
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I am a system admin for a small company (20 employees) and we have recently purchased Jira servicedesk, Confluence and Bitbucket. Our usage is all internal so only 20 users and we don't have a lot of...
452 views 5 0 Deleted user April 26, 2018 -
In Jira, selecting Issues, shows me a list of filters that I assume I have created or looked at. How do I reduce what it is showing? There is a lot on there that I don't want. Chee...
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We currently have boards up and running. We were going through our backlog items and could not change the priority of tickets previously made. We have a test JIRA board and and we are able ...
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I am trying to hide "Create Branch" from the development panel of a jira issue ticket for the tickets which are already in Closed Status. I am using "Hide System or plugin UI element", with the...
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I am looking for a solution so that every team / project member can see who has to do which task and how important is this task. A good example would be e.g. an Eisenhower Matrix. I am using Jira clo...
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When I log into Jira, I always get the same dashboard. I no longer care about this dashboard and want to change it - how do I go about it? Regards, Andrew
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In backlog issues have had an epic label from prehistoric times, and now, in the new version a second line was added to each issue showing ... epic name! So, now there are two epic names and one issu...
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Hi I need help with the resubscribe in Jira. I have Jira software and services desk in cloud and I didnt notice that Atlassian couldn't debit the monthly payment from my Credit card...
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Hello, I need to change the owner of dashboards as that person is no longer with the company and we are unable to modify these dashboards. I have researched through other topics that are similar to ...
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I'm having trouble discovering which stories are really ready for testing in each sprint by the DoT. I'd like to see something like this from a query: Stories for release "MyRelease" have tasks; &...
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I need to know list of all projects in jira using a particular issue type. Is there any SQL query for same
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We are looking to introduce Jira (Jira Cloud) into our team to handle software development and third level support issues. In both cases we have a need to link the Jira issue to an external source. ...
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The code at the bottom is appearing in the Assigned to Me view along with stories that are assigned to me. This happened when our scrum master cloned then deleted stories for the purpose of moving th...
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Hello, I have two separate Kanban boards, one shows all of the sidebar icons i.e. Backlog, Kanban board, Releases, Issues, Components and Add-ons showing on Board A but the other, Board B, is ju...
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How do I get a parent issue to include hours estimates from the sub tasks? May parent task has 0 hours but the subtasks have original hours estimates. The parent issue should reflect the hours of the...
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Hello! I'm having serious problems to download and store a PDF file using Xporter and SIL scripting. I just want to use Xporter APIS to download the corresponding PDF file to my local hard dr...
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I am having a problem creating a Linked Issue named a Quote from an SR screen. This Quote Form should include Quote Description and Quote Cost fields. These fields are not coming up in the linked iss...
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Hi, I'm trying to create a listener with Script-Runner plug in. When I change the "Epic Link" field of a story I wish it will update the story's "Fix Version" according to the new Epic it was linke...
707 views 4 0 Deleted user April 26, 2018 -
I need that the estimation history to be the result of the sum of the sub tasks estimation. Is that possible? Actually I look separated estimation (parent and child) Thanks
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