For Jira Cloud. I am using G Suite to synchronize my GApps accounts to Jira. I wonder if I can also sync the GApps groups to Jira. For example: On my GApps I have two groups called "Dev Team", "T...
Hi All, I am trying to add a remote link to an issue when I create it using the "Clones and links "script. I have add the function callback to my Additional actions part of the script but it is nev...
Hi Everyone, I am building out our Jira / Service cloud integration and am setting up the mapping however when I create/associate a salesforce ticket to Jira, I get the following error message:
I have the cloud version of Xray. The documentation I read doesn't provide clear instruction on how I can configure in a folder structure. Here is the link I found on the how to: http...
I am trying to have projects send an email alert 24 hrs and 48 hrs to the assignee for upcoming due dates on projects. I have found a one Atlassian outlet that says I need Global permission to do so....
when I try to start Jira I'm getting below error . please help *******************************************************************************************************************************...
Hi When I invite a new user to JIRA or I add a user and tick 'Send notification email ' the 'from:' is my email address not the one configured in the SMTP server config. Consequently ma...
We are looking to start using Jira and I want to take a look at Rapid Board but I cannot find it in the Apps to install. How do I install Rapid Board on my hosted trial? Thanks Paul
Hi, I need a create a ticket Automatically from the tool,just by clicking a button. How to call JIRA API service for creating a ticket. Please Provide step-by-step explanation.
When looking at the burndown chart for issues in the current sprint, several issues were just closed which now increased the remaining values. The chart says the issue was reopened, when t...
I have a story with subtasks and both the story and the subtasks are assigned to people. If I change the story Assignee from Person A to Person B, then all of my subtasks revert to Unassigned. Is the...
Hello, I've only recently become an administrator for JIRA, so please go lightly! :-) The company I've joined currently run one week sprints for a SaaS solution. We do aim to release at the end of ...
I created a custom service and hosted it on Cloud Google Kubernetes. On this service I send a Post method to Login using Basic Auth, and then get an Issue. It gets the user data and when it tries t...
I have duplicate bugs reported and need to delete. When I try (I am an admin), I get the message that I do not have permission.
Hello, We're having an issue with Tempo not following the global time tracking setting. In Admin -> Issues -> Time Tracking the default unit is set to Minute however when time is logged in Tem...
I have a Scrum project which includes many open tickets. Some tickets where wrongly added to the Sprint of another project (which I've since removed). However, on my backlog I see the Sprint from the...
I created a Custom Issue Collector using the code generated when I created the Issue Collector combined with the custom code found in the Atlassian documentation titled "Advanced Use of the JIRA Issu...
Hi All, I want to understand if there is a way to set 'Start Date', 'End Date' for a ticket (Epic, Story, task, sub-task) in JIRA. Thanks, Satesh
The Product Owner ranks the items in the Product Backlog, the team drags and drops the items to the Sprint Backlog. But when we go to the Active Sprint view, the issues don't appear with the same ra...
So, I believe that the only users that can set a security level are the ones that are in that level? If so, is there any creative way to allow this? For example, I'd like to have a security level th...
Im looking to develop some metrics for my team as we move away from outlook and onto Jira. Im looking to capture via JQL a count of Jira issues that were created by or commented on by an indivi...
I am trying to use scriptrunner to change a field from one dropdown option (which is default) to another option at a certain point in the workflow. Can I achieve this using a post function? I cannot ...
Hi there, I am trying to update a custom field called Urgent based on another calculation, my script works fine until I try to update the custom field on the issue. It just doesn't seem to s...
We had sprints with the exact same name on different projects. Our sprints were getting mixed up and when we closed one sprint it also closed the other person's sprint. I could see on PROJECT A's boa...
i have no prior experience on software almost at all and i need to learn development of jira plugin. i got the basics like what pom do, what atlassian-settings.xml do and how to manipulate those. But...
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