2019-02-04 12:46:37,210 JIRA-Bootstrap ERROR [c.a.jira.startup.DefaultJiraLauncher] JIRA has failed to start because of the following errors: [(Event: Level = (EventLevel:...
We have created 2 boards with similar cards. Now we want to create a single calendar view and realised that we need to differentiate the cards by adding to each card a pre-fix such a ProjA for all ca...
Hey guys, I created a new Scrum-Board form 2 projects. New Board -> From existing project -> Select 2 projects Then I created a new sprint in this board, selected some tickets f...
Hello, I want to share my dashboard with the team, but I do not have this option, pls refer to the screenshot. Could you please tell me, what could be the solution?
what is the syntax to do a quick filter on blocked issues on a board
Hi We are using a Jira Software Cloud Project to handle Changes and Tasks. We use the field "Due date" in this project and we only want the field to show monday-friday, as those days are considered ...
Hello A user goes to raise a ticket in jira service desk using technical support. Currently products and priority fields are appearing as optional. We want to remove the word optional ...
Hi guys, I have created a workflow for our service desk team and one of the requests from the team is that If a status is in "Waiting for Customer" and the customer comments - as soon ...
Hello, I'm trying to perform integration with Jira API (using basic authentication) to get all project assignees. I'm addressing the following URL: https://<jira_url>/rest/api/2/user/as...
When we create the Docket, Is this possible to change the Status and LOB field automatically as per the Assignee. It is difficult to change Status and LOB manually. OR After Creating the Ticket wh...
Hi, when I click the Complete Sprint button, a popup appears saying that 18 items are incomplete, and need to be moved somewhere. All these items are either Done or Deployed to Production. How do I t...
I can see how to integrate Jira with a Github Organization but there is no mention of using a personal account. Does the integration only work with organizations? thanks, Dorothy
Is it possible to use a scripted filed as a custom field in a Security level? (Issue Security Schemes)
i'm reading a lot about transition id , but until now i can't understand it, . I'm working in gitlab with jira based on documentation there are 3 key words (Fixes, Resolves, Closes) so w...
I see an error at top of my screen. We have license for jira software, and we have installed jira service desk but don't use it. And from today we have not create new issues. I don't know if is nec...
Is it possible to Customize Issue Screen. I want to Separate Jira Default Fields with Custom Fields. As a Layout. Issue Type, resolution, Status, Description must be on the Top. And all the custom...
can I create a private project that can be visible only to me but not to anyone ?
Is Issue Time tracking function useful for comparing primary estimation with the actual work time? Is it a handy function or effectiveness is low? Please, share with your experience. Does Issue Tim...
I need to change a workflow and remove a couple of statuses. However i still have tickets in that status? what would happen to those tickets? is it possible to bulk update the statuses of those ticke...
Dear All, I was looking for ways to automate JIRA user account creation. To elaborate my request, I am looking at below mentioned steps i) A user sending a templatized email to Helpdesk. ii)...
Hi, I am using JIRA Software 7.2.4 and I have an issue with JQL using worklogDate() function. I am specifying the date range as worklogDate > "2019/01/01" but the time spent or...
I have a mandatory value in my Service Desk Cloud that I was to force team members to complete are the resolution stage. When I set this up earlier this year, the field started out unpopulated and th...
Hi, I recently set up a board to keep an eye on tickets, so that we can polish any bug reports and move them over to the developer's boards. For the life of me, I can't seem to get ...
Hi, I would like to know to get location information of the reporter through search. This information is required to know, from which location more issues are raised in order to evaluate it.
Dears Is it possible to consolidate all the projects we have under one "main" project? Requirements: Create one main project with subprojects , Clients should not know there's...
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