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Jira
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My team is new to Jira and just created a new project. We have added epics and tasks via the Backlog and we can see these in the Kanban board. Previously, we could see the Timeline representation of ...
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Hello, I was wondering if there is any ability in Jira Cloud to allow users to log in with their employee badge? For some context, every employe in the company has a RFID badge that they use to cl...
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Hi, I'm using Jira Cloud and trying to set an automation that for emails created a certain way, the epic is automatically set. When I use "Epic Link" this is easy, the option set is the epics and it'...
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I know there have been some recent fixes/improvements with the Opsgenie and Zendesk integration. However, when I am using zendesk to create a webhook with the process and endpoint URL from the Opsgen...
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I need to export all my data and history from Jira, but I can't find anywhere to backup or export the information and history.
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Hello, As the title suggests - i am trying to make an automation that will transition a ticket to done once it's checklist is complete. I am using the add-on Checklist for Jira Cloud. I thought I...
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I have 43 ticket with a Resolution status of Unresolved. When I try to bulk change them using Edit Issue I don't see a choice to "Change Resolution". Is that by design?
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I thought this would have worked but it just shows and error?
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I am using External share and want to restrict access to the ticket/issue description. Is there a way to do that? I am currently using the free trial version. I would be curious if this is available ...
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Hi Community I'm trying to automate "send email" after the creation of a specific type of request, I managed to create the automation rule. My question is it possible to have the same ...
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I am trying to set up a automation that will automatically change the value in a field when a specific checklist item is marked "done" and also when it's marked "skipped" Using the smartchec...
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I have multiple projects where the word "Done" preceded by a green checkmark appears next to the ticket status when a ticket has passed QA testing. Once the status "QA Passed" is selected for the tic...
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...ommentManager.create(issue, issue.reporter, "Call back completed using two step verification", true) } else if (customFieldValue == "Call back completed - Client is ineligible for two step verification - Client has n...
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Hi, I am integrating Jira Tickets with Intercom but the Intercom conversation URL* it is not being filled in automatically, all links need to be linked manually. Is there any way to link this link a...
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Need to know the price difference between the standard and premium plans?
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How can I get all the menus inside the +add button out and visible on the screen like before?
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I have a project which consists of a ton of issues. I need to clone it regularly which is onerous. All of the information is identical across projects (who it is assigned to, what the stories are cal...
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Hello, I am unable to receive email notifications for when a ticket is created in my team's help desk ticket queue. My teammate mentioned that were was a block list I might need to be...
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Hi, I’d like to make a field required when creating a new issue, the field is "parent" its already available in the screen.
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Hi Atlassian Community, I'm using Jira’s control chart to measure cycle time, and I need it to capture the total time issues spend in 'In Progress' statuses, including when they move in and out of t...
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Even if subscription has been renew, we can't connect to our space. Your Atlassian Cloud products are suspended Your subscription for Atlassian Cloud hasn't been renewed. If you're...
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Hi folks, I'm looking for help in tracing an old Groovy script that predates our current change control processes. The goal is to determine if the script is still in use. Is there any suggestion on ...
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Hi, I though I could use the Rest API for deployment but I'm having difficulties understanding the authentication method needed to achieve that and how to set it up
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I am trying to share a dashboard with another user. They can see the dashboard, but they cannot see the contents of my gadgets, so I assume they don't have viewing access for the corresponding filter...
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Hello, I am using Jira Cloud Enterprise, in that version, there is the option to change the issues hierarchy. Before testing the change and maybe breaking my issues relations. wi...
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