I'm having a difficult time finding how everyone on my project board can receive email updates if the status of anything changes. I'm the Admin and the only person receiving updates.
I have been using Jira Service Desk (Server Edition) for about 3-4 weeks trial, and just purchased my license on Friday. Today, I go to log in, and I get an error (same as the subject line: "Th...
Hi, I have 50+ test cases linked to a user story; later i found those test cases not related to that user story. Could you please advise, how to un-link those test cases at once instead of removing...
I need to have my customer to agreen to certain legal terms (use of personal info, etc) every time they authorize in our Jira instance. Something like that is done on Atlassian accout login page, se...
we do product development with change management process and patch management process. Both the cases we do require to manage sub-tasks tracking for a change development/fixe then only we can mark th...
as the title says, can anyone help me set up automatic time tracking in Jira? As in any issues under "in progress" in the scrum board will automatically be time tracked. Thanks
what is the pre-requisite for setting up Jira, cost and effort estimation to implement Jira in the project.
...equired. And true, if not all of these fields are included, the searchJql fails when parsing the search result: JiraRestClient jiraRestClient = ... String jql = ... Set<String> n...
...s not correct for ex: https://xx.atlassian.net/rest/api/1.0/users/picker?fieldName=customfield_10046&showAvatar=true&query=. Any advice on that matter. Best Regards.
Hello, Is it possible to mention jira_users directly in the the portal view/channel of Jira Service Desk? Thanks!
I would like to see the summary of one or more of an issue as if it were an item in a multiple-choice list. If I use issue picker I see both the issue key and the issue status. Is there a way to only...
We are using a ScriptRunner Behaviour to ensure there is a default value in a single choice select list. We are using this method as the form has a lot of other validation on it and this particular s...
I have just moved 136 issues from project to another and I cannot seem to get the SLA working. I have deleted all SLAs and create a simple one without any Goal (Time to first response), but th...
I'm creating a webhook and I'd like to use custom fields in the query params, for example: https://example.com/api/new?id=${issue.id}&c1=${issue.custom_field1}&c2=${issue.custom_field...
We have one and the same Jira instance for multiple teams. I want to have my team to only see our projects and remove/exclude every other project from the Projects list that my team has no Browse Pro...
Task attached to me does not shows in my tasks list
Hello, I just dowloaded this repository from tutorial https://developer.atlassian.com/server/jira/platform/writing-integration-tests-for-your-jira-add-on/ link https://bitbucket.org/atlassia...
When I select the sprint column in an issuelist/overview, I get all the sprints the task was assigned to. How can I select only the current sprint?
Hi there, I am trying to remove one user who has already left the organisation from jira-users group. The user is already removed from Active directory but it is still visible in the jira-users dire...
Hi, i'm using Jira Core with a Business Project. I have several completed issues that are associated with a version. In the project settings I released the version but all those issues were m...
Hi, After the upgrade to 8.1 I'm not able to close sprints. The button is not visible. I've tried: https://confluence.atlassian.com/jirakb/users-cannot-manage-a-sprint-start-close-etc-de...
We use a Kanban board for our SW project. I have already created a new version using the release button. How can I assign the tickets to the release?
Hello, Since this morning, my server jira starts then stops alone. I saved the logs but I do not see how you send them. Regards, David LAVERDA
How can I get data from https://my.atlassian.com namely Name, Technical Contacts, Billing Contacts via API
Hi All Our board is grouped with swimlanes, firstly on the Epic, then per Story (with Subtasks)... Anyone got any thoughts on why one particular story and it's tasks don't group in their own swim l...
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| December 16, 2025 2:30 AM PST |