Community resources
Community resources
Community resources
Jira
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Hi, I have SLA's for P1, P1 and P3 incidents. The way that these things often work is that an incident will be raised as a P3 and then when the impact becomes higher, it will be changed to a P2 or ab...
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Hi, I'd like to read value(s) from Components field and then embed them in my custom e-mail with scriptrunner. How do I retrieve the values (this may be null, single or multiple values I guess)? T...
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We have external users of jira (clients) who have been given access to a specific project only and we do not want them to view work logs on any of the issues in that project. Currently they can see t...
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when we use webhooks for user created, the json we receive is missing emailaddress of invited user, which is very important for us as we need to monitor which users are invited to jira, is there any ...
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Without using gadgets, how can i know or rather represent the total effort of stories in my dashboar
I have a filter for all the user stories that I have created for project I am working on. All these stories are in different statuses with different effort estimation. Without the help of a gadget, ...
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Hello , I have little problem with configure Jira SD and JETI mail Handling . My need is to split incoming mail between internal comment and public comment . I have 1 project with 1 issue ty...
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I am creating "User Story" issue type from one of the transition of another issue type "User Story Cluster" using groovy script post function. New issue "User Story" is getting created after ex...
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we would like to change the header names on a board, instead of 'to do', 'in progress', 'done', we would like to change them to something else. is this possible? I've had a search in the sett...
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In the 'old' Jira view, we could update the 'assignee' to the ticket in the field on the top left. In the new Jira view, this does not appear - please would you confirm how we update the 'as...
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This relates to Jira Service Desk. I have a custom filter which is sorting by descending priority placing my highest at the top. However if an item has a due date I want that to be first if it...
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Is there any easy way to transfer all Epics with stories from NextGen to Classic?
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When I create a service desk project by using the "Customer service" template I have the following Request Types Technical Support Licensing and billing questions Product trial questions Other q...
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After the New view had been applied, there was added "Description Area", and "Primary Fields". They are can be configured in "Issue Layout" section in Project Settings. But it is unavailable adding ...
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Welcome, My connection pool graph looks like on picture. Should I increase connection pool? I use jira 7.12.3 on Windows Server 2016 with 16GB RAM (6GB for JVM) and 8 core processor. Database ...
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By following link https://confluence.atlassian.com/jirakb/how-to-set-request-type-when-creating-an-issue-via-rest-api-using-rest-api-2-issue-endpoint-938041214.html ProjectKey: IT Request type Nam...
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I would appreciate a normal JQL to filter these epics. Manual seems to be costly for me. Please suggest if any.
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Hi, is the roadmap view from next-gen available in the classic project?
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Hi Team, It's regarding the article "Deprecation of basic authentication with passwords for Jira and Confluence APIs" (https://confluence.atlassian.com/cloud/basic-authentication-deprecation-from-ji...
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Hi..Everyone I am new here and how can I restart.
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Hi, Is it possible to show result from a filter in a gadget in dashboard as detail view? BR Catrine
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I'm looking for solution where we can give access to non-agent users for Jira Service Desk reports. This is because of transparency need in our organization. I have created one group (SD_read), which...
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Hi , Could you please suggest me the best way to migrate the tomcat platform for jira 7.11.(we have 7.0.55 tomcat version ,we want to move 8.x platform.) Currently we are not using the 8.X tomcat p...
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Hi All, I tried to generate a log for Workflow Event . steps what i follow->login with "Jira cloud administer account and under issue<workflow" i am able to trigger the events but it not aud...
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We had CPU usage is increased during Bulk Import and some Test execution in JIRA Software. If the CPU utilization and Database connection pool increased then Jira software went down or not responding...
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Hi, I'm importing a CVS file by using the "Advanced Tables -CSV Table" Macro. I want one of the fields in the CSV to represent a link in the table entry. For example, when converting CSV to ...
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| December 16, 2025 2:30 AM PST |