I have created a filter for issues that were resolved the previous week. One of the columns reports the Time to Resolution. I need this field for a count of issues that met or missed the ...
It appears I have the new Issues View in NextGen that has been recently rolled out. I am interested in setting up a Time Tracker field as shown in the documentation email I received. I see a "Time" ...
I have a customer requirement to send the attachments into Confluence once the attachment is uploaded JIRA ticket. I read we can write API for this but not sure how to proceed.
Following an internal reorganization my boss now has three teams reporting to him. Each of these teams has its own JIRA project. I need a way to link all of these projects to allow my boss, but also ...
Hi Team, We are facing issue while loading the atlassian pages, to verify the tickets and test cases. Please check asap. Thanks Karteek B
Hello everyone, What is the difference between linking a screen scheme to an issue type and adding a screen to the Create transition of a workflow? Regards.
No response at all
Hi there, I'm having a couple of issues in setting things up. 1. When a new Sub-Task is created under a Story, the 'Time Spent' field is mandatory. How do I set this as non-mandatory? It's a new su...
We need to manage our erps in jira service desk and version them. Once a client is ready for an upgrade, we want to provide them access to any one of the software versions as required and they should...
Using a hosted next-gen Jira on atlassian.com I clicked the "Complete sprint" button and then started a new sprint. I was surprised to see all the stories that we had completed in the previous sprint...
Hi Team, We wanted to expose only our JSD portal to external clients and Jira to our internal agents. Can you please mention the robust approach we need to take of server configurations and J...
I created a Rapid board with 2 Projects ProjectA, ProjectB and then started the sprint Sprint1. when I go to ProjectA, ProjectB and look at the backlog, Active Sprints I see Sprint1. Which is ...
Hi I have a few error in the Custom script post-function can you help me? import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.issue.MutableIssue def constantManager...
Hello there, since one of the recent updates in the last the three months we're unable to get our oracle-database connector plugin to run. I've tried numerous aproaches to solve our problems ...
My customers frequently use email to create issues in JIRA Service Desk. 3 days after the issue is resolved it will automatically get the status „closed „ On a later date when the same user c...
Hey! I was looking around for a way to compare two dates (custom date and resolved date) in the cloud version without an add on. I found a way and wanted to share: IF you use the following...
Hey Everyone. while I am new to Jira put have been doing software dev for little while now. My question sound simple however I know the answer is not. I have a project where the ...
Can you please guide how I can access project ID and custom field ID on next-gen project.
Hi, I create a custom field type select list ++ got the versions of another project with a jql query : select a.id, (0-a.id), vname from projectversion a, project b where a.project = b.id an...
I have defined Different Status in a Kanban board, through which a story will move to right(Done Status). I have also given a Business Value in one of the custom filed. I would like to see in a Das...
Cuando visualizo un issue dentro de un tablero se muestran todos los campos que definí que debía contener pero cuando edito dicho issue no me los muestra todos.
Is there a way to get a shortened URL generated from JIRA issues? I'm looking for something native to Atlassian/JIRA that would take up less room in a commit message. Currently the format I see wh...
Hi! I have demo version jira with SEN-L13430329. When I baught licence key i've got SEN-14040200. How can I replace old key with the new one?
We have a Service Desk project where users can make requests that create issues. When an issue of a certain type is created, we want that issue to automatically be moved from Service Desk into anothe...
hello, we have a custom field on a Jira issue which is a drop down list for local repositories in Artifactory. Instead of manually updating that list every time we have a new local repository in Art...
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