Community resources
Community resources
Community resources
Jira
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How can I compare real spent time on a task to initial estimation?
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Hi All, I am getting this error when I am trying to setup JIRA on a local PC "This MySQL instance is not properly configured. Please follow the documentation for MySQL 5.7+ setup." I tried...
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Hello, some time ago we had an issue with Jira Software [thread]. At the end we decided to reinstall the whole system. Today I started setting up the new box, but when I wanted to get the Ji...
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When an unauthenticated user created a Service Desk ticket the 'Reporter' field comes back with 'Failed to Retrieve User qm:xxx' This means that I don't know the email of the user who has raise...
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Hi, While using the auto-schedule function in the improved interface (Portfolio 3.0.0) we encountered the following issues: In some cases - the suggested scheduling assigns 2 tasks per per...
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I have a custom field created which is a drop-down : Testing - Test fail Test Pass approved &...
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We wanted to have a mechanism to monitor activities in JIRA cloud, and one way is to use the logs. Would there be a way to forward logs inside the JIRA Cloud instance into syslog? Regards, ...
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Hi, I have a project that is basically a work pipeline of a huge team. The "feature" ticket is basically a work assignment that is then broken down to sub tasks per each sub team. The featur...
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Hi Team, 1. I need to perform Backup of JIRA individual projects + Full JIRA Backup, can anyone assist on this please ? 2. Secondly I also want to schedule regular backup's - does anyone has proven...
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Hi All, I am not able to find next-gen Jira Software project in JIRA Where to find the same. Also how to find if I am using Classic Projects. Please help. Thanks Sandip
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Please help me in creating work flows for bug,story, task, epic
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Hi, I have project A (Service Desk) & project B (Software) I want to copy a particular comment from ticket-B to service desk ticket-A Is there any way to achieve this ?.
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Right now sub tasks are taken into account while numbering the backlog items. How to avoid this?
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hi ! I am getting the error message "could not add power up" when I am trying to ad a power up. (I have none installed).I have a google enterprise account could that be the issue ? thanks in advance ...
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Upon receiving a case from the Service Desk, I would like to have the case not assigned to anyone but instead sitting in a queue for an agent to pickup. This type of allocation will be self-ser...
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I have the following settings for my Slack notification. I would also like to add a notification that pushes a notification to Slack when an issue priority is changed to High or Highest regardless of...
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im using api rest to get all projects and another api to get all issues and another api to get all logged issues i want to group all issuses by project and get all logg grouped by issue
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I just recently upgraded my JIRA Software from v7.3 v8.2.3. I can access JIRA from the virtual server its installed on and everything works fine. But when I try to access from my PC browser I ge...
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The workflow presented in the attached photo below is designed for a project and has been in use for over a month. It's been working fine until yesterday afternoon I couldn't find CLOSED from the sta...
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Hi all, when I open Jira, the current project is an old one. I want to change the default current project to the one I am currently working in. How can I do that? based on tips I...
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Regarding of tool chain, I am a beginner in atlassian tools. and i wana ask , how to attaching atlassian toolchain with eatch other from jira to wiki (confluence) ?
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Hi, I am a new Jira Service Desk admin and I need to know if is it possible to configure a calendar in order to avoid the customer can open new tickets by e mail and by Jira custome...
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On this page, there's a screenshot at the bottom (attached below) that has what looks like expand/collapse arrows next to some Epics. This leads me to believe that it's possible to see an epic's stor...
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Is there a way to track the actual story points in a ticket in the case of multiple developers working on the same ticket. What I mean by this is, in our current flow if a Developer A can need help o...
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We have a complex predominantly Classic implementation of JIRA with multiple teams and projects. One of our teams/projects is migrating over to Next Gen. When doing Scrum of Scrums or attempting to l...
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| April 8, 2025 9:37 PM PDT |