I have the cloud version of Jira with a Kanban Board. The quick filter is still showing a user who no longer has access. How can I remove the user from the quick filter? CAM charlott...
Custom fields on screens without any content will not be shown, even when explicitely present on the view screen of a ticket. Although it's logical to hide empty custom fields, there is one specific ...
Hi all. we are moving one cloud project to other account in jira cloud. we are using https://confluence.atlassian.com/cloudkb/importing-attachments-into-jira-cloud-using-csv-external-system-imp...
Hi, For production level deployment which is better approach to deploy jira and confluence using Docker or directly on a Server using the ".bin" files installer ? It will be great to get your feed ...
Hello - I'm attempting to use the email / pdf functionality in EazyBI to send a report to stakeholders highlighting issues that have been sent over the past week. I'm able to vie...
How do I close a ticket? I do not see where I can change the status
Hi there, I have created new columns within the Kanban dashboard. I now want to assign a status to those columns. Having read through various instruction pages online it sounds like there sh...
We are using Slack with the Jira Cloud Integration. Is it possible to Create or Add the whole thread content to a ticket? I can add one comment to a ticket but not the whole conversation.
Hi Team, We have got multiple projects in Jira and need to create issue on the project which is mentioned in the incoming email contents.Please let me know,is there any plu...
All - looking to do the following: - move a subset of issues from one service desk project to another - delete one project I want to verify that the data will remain in the db even if ...
Hi there, I am new to using JIRA and I am basically learning on my own. I have created a Kanban board but have encountered some glitches when trying to work on developing dropdown menu...
I am looking to find a way in Jira, to provide me a consolidated report of all released and unreleased version in Jira for the current fiscal year. Request you to let me know is it possible ...
Hi there, I'm trying to search within the summary field with a string that includes a decimal / period. Example "ab.com". Understanding that a decimal / period is a restricted character - how...
The problem I'm solving is to associate an employee and cost to tickets being worked per month. For example, if a ticket is moved from new to indeterminate and then to done over two days, then t...
...ontinue being valid for the new Jira server version, but is this point true? Many thanks in advance!
Hi, Can I create a trigger/post-function or similar that whenever a case is added to our Jira Project it should not go to our initial state "backlog" if a specific component has been chosen fo...
That was located right near the status in old version
Good morning everyone and thank you for help in advance. We are trying to create a ticket from our Service Desk to another Project by using a component (SD-GOO). The process is to clone a ticket crea...
Hello! This is my script: string jql = "cf[10001] is not EMPTY and issuetype = \"Development task\" and " + argv[0]; string[] issues = selectIssues(jql); runAs("jira-system"); for(string is ...
Hello the community, I've created a field called SIRET (type : text). I would like to create a behaviour allowing to shape well this field SIRET. Did someone already work on it ? Th...
Hi there I created a template for Jira Software with the SDK. Now I want to rename the fields like summary etc. I tried to solve this with editing the JiraWebActionSupport.properties, but I d...
Since our update to jira 8.3 we are missing the mail attachments from the mails added via mail handler. What can we check for or do?
I want to be able to run a search with my team which shows all the issues that are in a specific sprint AND have been in more than one sprint. This is so that I can make sure tickets aren't hanging ...
Hi Community We've got a user who is trying to book time in Jira in a format of X.xH e.g. 1.1h for 1h 6m. The issue we have is when they try to book 4.1h or 8.2h, it errors with an 'invalid time du...
Hello Before (july 2019), I attached an image into the comment with this syntax : !myImage.jpg|thumbnail! But now (august 2019), it's not working : how I do to insert an image with wiki markup...
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