When I tried to delete an 'issue type', I'm seeing the following message: Note: This issue type cannot be deleted - there are currently 1 matching issues with no suitable alternative issu...
I have API access to a JIRA cloud instance and I have no issues with those queries. Also, our JIRA issues have the Development Panel associated to them as well. I've seen calls made that get back the...
I want to make certain Context Fields required in next gen. How can I best do this?
I need to add other team members to share pages and add people to dropdowns in bug reports in Jira. How do I delete a person from a dropdown?
We have an issue with JIRA where tickets that are resolved but then reopened, are still marked as “done”. Do you know how to fix this?
...opulated and the value does match the current user. Return true and allow the transition to continue. The support rep field is not populated. Return true and allow the transition to continue. My c...
Hello Atlassian, I have already added the user to Jira domain group but he's still appearing as Inactive user in my end. I've already performed synchronization in the LDAP Server. What do you think...
Hi all, I am trying to automate versions in JIRA via the REST API, in a bash script as a part of our pipeline, but for some reason the requests keep failing on the releaseDate and userReleas...
On sprint board, the warning background displayed on "In Progress" panel, eventhough it is not reached at it's maximum tasks.
I have added couple of custom cascading drop down select options to the screen. It shows up on the create issue screen but not on open issue screen. Same issue is happening with custom ta...
I am not able to find or trigger any keyboard shortcuts in Next Gen Jira. None of the existing shortcuts seem to work. Is there a way to enable this?
Started to appear in new interface. Every time I select a copy JIRA issue ID in header, having a single issue open, I get some garbage copied together with issue ID: "copy current issue url" Anyone...
Hello, How to make auto set up with Scrip runner if sub-task status changed from ToDo parent task gets status In Progress JIRA 8.2.1 - Script Runner: 5.6.2.1-jira8 I tried this one: import c...
I am in the process of migrating our Mantis issue database (v2.12.0) into Jira Server (v8.3.3), but the import is failing on every attempt. Both Mantis and Jira are running on PostGres. The error see...
Hi all, we are using JIRA (Server) in our project and are starting to use Portfolio. We use Epics and Stories and estimation is done with Story Points. How is the auto-schedule-p...
When I click the plus icon, I get a gray screen with checkbox. It never concludes. I am on windows 10, I tried with Edge, Firefox and Chrome. All three have same behavior. JavaScript console shows an...
Hello, I have a client that has two Jira instances in production: - One server has Jira Software with a PostgreSQL db; - Another server has Jira Service Desk with a MySQL db; Both servers have di...
I have one software porject, where i want to create tickets from my organization members. is there any plugin or something like this ? use software portal like service desk portal ? (not count licens...
Hello, I'm looking for the most comprehensive way to organize my project. It includes several meaningful blocks in itself: Mobile application for both IOS and android Desktop application for Linux...
I am sinking external data to a custom field. How can I somehow map that to either another custom field or a standard user field like assignee? My external data has the association between custom fie...
Good morning, We use JIRA cloud for our research operation. We submitted payment to Atlassian through our comptroller, but it never posted to our account and our JIRA was canceled this morning as a ...
Does the standard built-in functionality of Jira v8.1.0 mail handler allow the email to be an attachment on the Issue that gets created? e.g. A user sends an email to a mailbox, a task is automatica...
Epic shows up as an issue type in project settings but I can't select epic when creating an issue on the backlog?
Hello all, Jira user with developer role is not able to assign issue to another user. When I check permission helper, it shows, that user has the 'Assign Issues' permission (everything i...
I'm attempting to update the Tempo Account custom field of a linked issue during the IssueLinkCreatedEvent. The below code executes successfully, but does not update the account field. I am using Cus...
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