I have cloned the story with its subtasks on Board 1 (Next Gen) successfully, and I have assigned it to the relevant sprint for the subsequent Board 2 (Scrum), however, the story is not showing on Bo...
I would like to set the language to English (Australia) however that option does not exist in the language settings for Jira. We really need to display the dates in DD/MM/YYYY format as the US format...
I've inherited an existing Jira project and am trying to update the text that is autofilled when creating an issue (we use this as a brief template for requests). Does anyone know how to do this?
Hi folks, I am currently trying to generate a report or dashboard that someone can easily reference to gather hours submitted toward specific tasks (lets say it has Field flagged as X) within a date...
When I export a item with a table in description to MS WORD.. see table but in MS EXCEL see text In word ABC Medical Monthly efg Membership Monthly In Excel ||Report Name|...
Is there a way to show the original message on the reply email when resolving a ticket by default? We have employees who send multiple tickets a day and they forget or they do not know what we ...
is there a way to set multiple priorities scheme? if so i am not seeing priorities scheme in jira cloud. i am only see priorities that is universal for all projects.
We have multiple epics, and story in our project and roadmap keeps showing that we contain corrupt issues. Therefore not showing roadmap for project. Thank you in advance.
Team...I'm trying to write a rule that will trigger a status change if a agent asks the customer for additional information or a question. This does not seem to work...any suggestions
i am trying to upload a small video at the ticket but it doesn't upload i a using mac recording screen so it generate .mov file I tried to change the file extension to .mp4 but still have the same is...
Did something change recently? Now when we edit the description section of a story/epic bullets are asterisks, numbers are # signs, asterisks surround bolding. Bullets don't tab over and I don't seem...
Is there a way to opt out of this "badges" thing on my profile? I don't want to participate and I don't want to see it. I'm a professional, not a girl scout.
Hi! I'm trying to import some CSV files and the Created date in excel has the same format that in Jira. But it doesn't import it correctly. What can I change to make it work? I've tried before and i...
We are currently reaching the End of life for our current version of JIRA Software which is 8.2.2. and wanted to upgrade to the most recent version of JIRA which is 8.14. I tried to do this in our te...
Help? I've been trying to create an automation rule to send out a reminder for the team to get their issues into the future sprints we have planned. I've been trying to use smart values to have the ...
Hi Team, When we reopen any closed or resolution provided or resolution accepted issues in JIRA, how can we force the system to update Resolution (system field), similar to how it is forcing to upda...
We had an employee leave who was a Jira Org Admin. When I go under User Management to remove their site access, I see a message stating: "This user is an organization administrator and their privile...
Hi there, I want to display a Web Panel with Scriptrunner - Fragments - Show a web panel for a specific project and a specific workflow step. So I have in the Condition: (jiraHelper.project.key i...
I am not able to make my airflow connection run ok using API Token generated with my account. However I can retrieve data with python code. Can anyone show me any screenshot hot to configur...
Hi Team. I need to add a Date type (Automatically register )(Post function) to my every status in my work flow. I am using Data center so I cant able to add Updated issue custom field. will you plea...
I have to projects. Project 1: Dev Project 2: QA When a tickets status is updated to "Pending QA" on our "Dev" board it creates a linked ticket on our QA board with the status of...
Dear Jira Support Team, Can I import Project Task in CSV file? Can I import Project Board Setting? We want to buy jira paid service but make sure first can we iabale to import and export boa...
I created a swimlane named DailyReports. I created a label named DailyReport. The filter for the swimlane DailyReports selects all items with the label DailyReport. This pops all of the items we want...
Here's the scenario. You're new at work and you need to create a report to send out to your team every week. Your team doesn't like to play around with different extensions and we hav...
I am trying to find the table/column whatever that defines a Story's display order (which appears to persist across user sessions) within a sprint. Thanks, James Jira ...
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