Really Fraustating to Use Atlassian Products, No Supports on Reseting 2FA for my admin account

[Pritam Thing]

My admin lost 2FA and not been able to use Product since Jan, can anyone from the atlassian contact us to help on this matter. 

[Trudy Claspill]

Hello @Pritam Thing 

This user community is populated mostly by users, but as a Community Champion I can (and have) flagged your post here to raise it to the attention of Atlassian Team Members. They should get back to you within 2 business days.

[Anastasiia Dimnych]

Hi @Pritam Thing,

I’m sorry for the inconvenience you’ve experienced. I’ve opened a support ticket on your behalf - please keep an eye out for email notifications referencing JST-1291603.

Best regards,

Anastasiia

[Pritam Thing]

Thank you @Trudy Claspill , It means a lot, hope to get everything resolved soon.