Hi, We are currently trying to setup a Jira/Confluence/Bitbucket project, we tried the free plan as it is for now enough for our needs. We ran into a problem, we cannot access the console admi...
I am testing automation and have created a simple automation rule that is supposed to open a new task in the IT Service Project when a new issue is created in the HR Service Project. Although the ru...
Hello, I need to add a new client into Jira so that these clients can be selected in the drop down menu when creating a new project. How do I do this? Thanks, Elle
I would like to setup a default field configuration for all the new projects (classic) created in Jira. At the moment, I need to add some of the custom fields manually and its a process I hate. Is t...
We currently use a google sheet for each project that auto-populates with dates for 60 items that happen for each project. Each project starts the same way. Is there a plugin for Jira that would be s...
Hi all, my organization recently purchased barcode scanners for our new facility and we're wondering if we could link barcodes to individual/group of tickets?
This one is kinda driving me crazy. I want to search an epic and display all the tickets and subtickets inside of it. I can search "Epic Name" = "Renewal Blockers - Email" but when i switch ...
I have the Hierarchy Initiative >> Epic >> User Story >> Task already Set Up. I need to know if I can Link Test cases to Task so that My Hierarchy becomes Initiative >&...
I tried creating a cloud jira cloud instance and ran into these: 1. When specifying a site name, e.g. mySite.atlassian.net, I got an error message (attached) 2. Despite #1, I got an email saying "C...
I am struggling to get automation working that will close a set of tickets that are in on status and need to move to closed. I have searched for similar solutions/problems and attempted all tha...
I have Jira Service Desk (server version). Here is my scenario: 1. Customer enters a request in a Service Desk ProjectA. Issue1 is created in ProjectA. 2. We create a link from Issue1 to Issu...
Following Atlassian documentation for migration practices, I am trying to convert all the Nex-Gen Projects in Cloud to Classic Software Projects as I cannot import Next-Gen Projects to an on-prem ins...
Hola, Soy nueva en el uso de Jira y quisiera ayuda sobre este tema, quiero que cada vez que uno cree una incidencia aparezca en la pantalla el campo fecha de vencimiento, es decir que sea por defaul...
Hi all, I have a request to add Roadmaps dependencies. None currently exists (screenshot) so I was wondering if there was anything I should be aware of before adding them. Specifically I'm concerned...
I'd like to search within a CascadeOption for all parentOption values that have no assigned childOption values, please. There is no keyword for "any" but there must be something similar I'm mis...
We have been so excited for this to be released! I have been looking at your blog / release page since this was released for BitBucket back in October. We are having issues getting the Deployment da...
I have different versions of Jira. When i connect directly to the port 8080, i have the rich text options (Bold, Italic). But, when a pass behind Apache proxy, i lost all rich text option...
Hi, I would like to get a jql query to count how many tasks have passed through a specific status during a period, even whether they are not in that status when I launch the query Thanks!
I have recently integrated Jira into QASE. Is there a way to Link a Jira Issue and a QASE case? What are the most useful ways to utilize this integration?
Hi, I need a little help please, I'm trying to create a board to manage stories from multiple projects: I have setup a filter, the filter is based on labels and the stories from multiple projects h...
Background info: I am organization admin of our Jira cloud instance. We have about 400 users. Our email domain recently changed. Both the @oldemaildomain address and @newemail...
Trying to use Plans to create a view that shows all open stories, and the subtasks underneath them regardless of status. I've tried the following but this shows sub-tasks for completed s...
When I try to clone an issue that has Linked Issues in it, the cloning of the linked issues always fails. The issue I am cloning has a "tests" link: The clone is successfully created but ...
I have options to filter my backlog by VERSIONS and EPICS. How can I filter by components? I could add a quick filter to my board, but then I'd have to create a filter for every component manually. ...
I have am working on a project for which I need to add a collaborator temporarily. However when I try to invite the user I get the message "You've reached the maximum number of users for one of...
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