Community resources
Community resources
Community resources
Jira
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This is on Jira Service Desk Cloud I'm trying to figure out how to create either a filter or a report that shows me a past employees closed/resolved tickets from 2 particular customers. Is thi...
626 views 4 0 Deleted user April 30, 2021 -
Hi, Is there way with Jira default (no plugins) to get the time spent in my tasks' project between two dates? Those tasks can have more work logged outside the specified dates. With this f...
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Currently when I use API call to get Insight objects, it returns lots of information besides the objects and attributes. I have to look up exactly what I need from the returns in order to do the rest...
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Is it possible to create a scheduled issue that executes every 90 days? I know how to specify the months explicitly (e.g. `0 0 0 1 Jan,Apr,Jul,Oct ?`), but with this approach it could be more or less...
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Hi Atlassian Community, We have started using Jira for agile development and I wanted to ask if there any recommendations on plugins to build customized Agile Reports. The out of the box reports are...
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I have a user who is trying to create an issue from an html link, by way of clicking on the link and being taken to the create issue screen for their project, which is a next-gen project. I found an...
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Hello, I've been trying to make it so when I add an attachment to a Hubspot ticket asociated with a Jira issue, for that attachment to appear in the issue so the support team can see it. And since w...
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We have a requirement to calculate the duration it took when the ticket was transitioned from the previous transition to a new transition, and create a new ticket in another project that records the ...
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Hi Community, I recently requested our Admin install & enable the Figma app plugin. They responded noting they had enabled the app previously in the company's Jira Cloud instance but then decide...
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We updated a required custom field, replacing it with a select menu which is required. All has been fine with new issues. We added sub-tasks to the project, something we didn't need previously...
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Hi there, can any one help me? I want a dashboard to show timeline for issues and sub-issues at the same time, just as my attachment showed.
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I'm trying to create an automation who's condition is the value of a field. It works well, but I'd like to have the condition include an "OR" operator. For example: Field X contains: Black...
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I have next gen product. When an item like a Bug is set to a Done status when you view a link to that item it'll show with the KEY having a strikethrough. see image below. This is fine f...
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When a new client is onboarded i want to create autmaticly a new project, and also use a tempkate for the project and make the rigth categorie - so it appears in the dashboard at the rigth place &...
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I am using the project management template and I think start date and target start date should be available but it shows as "Locked" and is not available. Any suggestions how this might become availa...
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Set up a very straightforward automation rule that clones an issue to another project. When that rule executes, it creates the clone in the opposing project perfectly. However, it also creates a clon...
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I used Jira Server version and could create a Filter for each team & Scum board. I don't think I have this option in Jira Cloud version.
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We created 2 levels above the epic level, namely "initiative and theme". As a administator I can see all child issues (epics) within the parent "initative" But the other jira-users can...
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All, I am upgrading Jira server and Jira datacenter from 8.5.1 to 8.13.6 but when I downloaded them from the downloads site, both Jira server and Jira datacenter are the same file: atlassian-jira-so...
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Hi all, I have created a Sprint in jira board and put all tickets in the "Delivered" column. I want now to complete the sprint but i get the following error message: "Sprint cannot be completed as...
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Good day Community, I am looking to build a substring filter to be used on a Board by limiting the results specific to sting in a Label. As pseudo-code: Select * from Project [project-...
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Hi! I am trying to transition a ticket through a listener, but it does not execute the transition since it executes the condition in said transition, even when we have the option activated to s...
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Hello All can someone please suggest the jsonObject format in below code, to mark one issue as duplicate of other in JIRA . StringEntity entity = new StringEntity(jsonObject.toString(),ContentType....
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Hello! I want to make my users fill in Resolution field when task goes to Done status. How can i do it? I can't find post-function or validation function to make it
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Hello! I can set resolution field to my tasks in Jira. But i can't make it optional. So when i try to create a new task i always should set Resolution field. But i want to set it only when my task go...
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