I am running Apache 2.4 on CentOS 7 and the SSL certificates are enabled/working. I have JIRA 8.20.2 installed using the default HTTP method and would like to change it to use the SSL certifica...
Hey community, I'm looking to create a recurring Epic in Jira on a Board for our department. I see the option for "Recurring Tasks" but that doesn't seem to satisfy the goal we're trying to a...
Hi, I'm using Jira hosted by Atlassian and wanted to use one of the existing Workflow Schemes that I've used for years on other projects. This looked very similar to the example at the top of this pa...
The JRJC uses Jackson 1.9 which is vulnerable due to CVE-2019-10172 and has no patched version of Jackson 1.9 to upgrade to. Any way to mitigate this? Any plans to upgrade to Jackson 2.x
I am relatively new to Jira. I am wondering if I can sort my Epics by their start date. Some sources suggested that I should be able to via the Settings section, but I cannot seem to have the right c...
We had a Jira cloud instance with the X-Ray add-on, which we canceled. I found out today that we need to migrate a few test cases to our Enterprise Jira Cloud. Is there a way ...
While running Jira using Oracle's Java I enabled JFR (Java Flight Recording) to help investigate issues. I decided to switch over to the bundled OpenJDK version with Jira but cannot seem to get fligh...
When I go to the global Issues section, all you can do is create issues and set their description and avatar. From the project settings, you can add the custom issue types to the project, but there i...
Is it possible to change the width of columns when viewing a board using the Business Project template? I have a very large monitor and there is a great deal of available space. The softwa...
I had a colleague reach out that their issues were no longer resolving (getting a strike-through in the active sprint view). I checked their workflow and there *is* a post function to set the resolu...
Hi, I am able to add a Checklist to my ticket but I cannot add anything to the checklist. What am I missing?
We have 1 workflow for New Features, Changes Requests and Bugs. I want the issue resolution field to be required only for Bugs. I put in a validator in the appropriate transitions to require this fie...
I am using Power-Up Jira for Trello and I always receive this message when I try to create a new issue in Jira from Trello. Can you help me?
I have a "In UAT" status and its set to be a "DONE" type of status (green) . But another project wants it to be an "In Progress" type of status (Blue). I'm guessing it will have to be a new sta...
My admin has invited me to a specific board and made me the reporting lead on a ticket, but I can still not view. She has shared the board with me multiple times, and I get the error message below: ...
I am trying to use the Jira Content Pack for Power BI Desktop. Once I load in the content pack, it asks for a URL. What specific URL is supposed to be used? I went to a board in our Jira and copied t...
On a page of filter results, the Epic names are colour-coded. The Epic text is always black so for darker coloured Epics the text can be hidden. Is probably dependent on the screen brightness too. On...
I want a list of how long I have spent on each of my assigned issues.
We're using automation to streamline certain processes, and it would be really helpful to be able to define and maintain aspects of project automation in a config file. Some examples: When a certa...
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Hi, i try change the assignee user, but it's waiting for a long time and doesn't matters. See screen shot.
Hi i was trying to log in Genesis but when i try to log in it said that i had no Username so i was trying to get in will you pls help
I reviewed this resource for Process Management https://support.atlassian.com/jira-work-management/docs/use-jira-work-management-for-process-management/ I tried it out using the template but can't ...
We have a very small user base, but I, as our administrator, am fielding multiple complaints every week about the latency of Jira Cloud. Just this morning, I received the following message from...
.../field> I found out there is a custom_field for it which is as follows { "id": "customfield_13225", "name": 'Days in "Waiting-for-Input"', "custom": True, "o...
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