Hi team i tried to log a ticket at Jira to create new banner but how ever i have an error message saying default assignee does not have assignable permission or unassigned issues are turned of...
Hi! When receiving an email , for which we configured to automatically create a new issue, we sometimes get two exact same issues created. The inbox email we are connected to receives a single email....
Hello everybody, I passed my ACP-600 Project Administration in Jira Server Certification exam a year and a half ago. Currently this certification is withdrawn and replaced by the ACP-610 Managing Ji...
We would like to add a Paragraph type Custom Field to our project and then show on the Plan view. It seems this isn't supported with our Advanced Roadmap. Can you explain how we can show notes/commen...
Hi Everyone, I have this scenario: I create an Epic 1 with four custom fields. I fill them up. Can the values of those custom fields be automatically replicated if I create an Epic 2?&...
Due to a personnel situation related to Covid, we had a payment failure on our account. We received notice this (Saturday) morning that our Jira products have been cancelled and that tonight ou...
Hi, everyone! I still don’t understand if I need to create a backlog status in the workflow for Scrum project? My problem was: I’d created the workflow, and there was a backlog status for “Create” ...
Hey! I have a problem with re-installing the TestRail app for Jira. After uninstalling, I can't find the TestRail installation block in the Jira. I need to re-install this app, how can I do that? ...
I was wondering what the added value of the Tempo plugin is compared to the work logging that is available by default in Jira? Via team reports you can now also see who has logged what on the ticket...
We have weird/sudden automatic creation of Architecture subtask from Jira on our Project for everyone that has an assigned Epic. This is weird and we are investigating why this is happening and how t...
Hi Gurus! When I set up a project (classic) I need to enter very specific information such as project sponsor, budget number and so on. This information should not be replicated anywhere excep...
In Jira, I know there is an option to set up a LINK/Connection to a Confluence space, but for a project Jira Work Mgmt I don't see that same option. Does anybody have any thoughts to setu this ...
Hey folks I need your help, I guess it is a simple question. I use Scriptrunner to send emails to assignees and this works well. I send the email with this line of code: sendEmail(emailAddr, emailS...
Background We have Developers, Designers and QA working on a single Jira board. Lately, we started using user story mapping to integrate the entire team into the planning process. Proble...
I changed one of my project to a business project, on the web I can see the Timeline view. But in the iOS app I can see any setting to enable a timeline view. this is different to th...
Hi, I want to get notified in the slack channel when people from other projects moved their tickets into my project in Jira. I have established integration between my slack channel and my Jira proje...
I can't find Add category button in Setting/Project. I use my company's jira server and i'm an admin.
In some instances, I have an issue blocked by two other issues. When those two issues are moved from Validation to Done, I would like a comment added to the blocked issue that it is no longer blocked.
1.I have created a business project - project management template with only two issue types - task and sub task. Now i am trying to add story point for estimate but I cannot do it. 2.I need to...
When I go to set the Security Level on a ticket, the new level I just created is not there, but I can select other options. What has gone wrong? Things that are completed: Issue...
Hello, I set up an automation to create a subtask when a new issue is created. It worked for a couple weeks. But, all of sudden, it started failing from today. When I checked the "Audit log", ...
I am typing a test case that needs numbering of sections, how do I do the following: 2.0 2.1 2.1.1 2.1.1.1 2.1.1.1.1 3,0 3.1
I have set up a transition that monitors certain key fields for changes after an issue has passed a certain point in its workflow (i.e. "Requirements" field is changed after issue moves to "In Progre...
In recent weeks some of our users, including myself, have seen a problem where Jira doesn't seem to recognize when your screen is not wide enough for all of the top menu items and thus it doesn't cre...
I've got SCCM working and all of the users are coming into the Database fine. How can I get the Organization data - like the User's Manager?
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