Community resources
Community resources
Community resources
Jira
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We have an internally hosted instance of Jira 8.20, and a minority of users are unable to access tickets directly, that they can still work when they appear on boards. When they try and load the tick...
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Hey guys, my organisations checks, whether we can move from jira datacenter to jira cloud. Apparently the switch is not that easy. E.g. in Jira cloud it is apparently not possible to create dummy u...
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I can't enable the Jira cloud migration plugin. In the log, it prints an error like this: ClassNotFoundException: com.atlassian.servicedesk.api.ServiceDesk not found by com.atlassian.jira.migration....
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We have tickets for each market, separated by labels. How can we share details of ALL tickets with a specific 'Label' to the public? In short, we have management and various external stakeholders t...
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Hi, is there something that Im missing? Im not receiving any notification email for my issues, I have a enterprise gmail account. thanks
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En el Sandbox de Jira Software tenemos creadas reglas de automatización. Estas reglas en muchos casos contienen emails de personas o grupos a los que se destinan las notificaciones. Nos interesa tene...
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Hi Team, I am looking for custom report which gives information on issues got reopened how many times against each developers. I am not finding this in JIRA. Please help me to get the required repo...
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Hello everyone I'm need help beacuase i would like have a 2 field : the first field it's a cascading field (single select) in this field have a 2 values "text" for example "team 1" and "team2". ...
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for example :- A user story was introduced in sprint 10 . It gets rolled over from sprint to sprint and now we are in sprint 16. Can we generate a report to find out how much time a user story ...
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In our JIRA service desk project Email Handler we have have defined Default Reporter as mail-robot. For all users, when they send email, email handler process all emails and create ticket. In the cre...
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It's related only to usage REST API The user creates a ticket from the web. I can get transitions for it I can also change issuetype for issue (for example from 'Support' to 'Bug') But now I can...
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Hi everyone, I was wondering if you could help me understand how to remove certain apps my team and I are not using from a project. I checked field configuration and custom fields and the fie...
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i am praticing from Jira and Postman trail version..trying to create Issue in Jira from Postman..I s
i am praticing from Jira and Postman trail version..trying to create Issue in Jira from Postman..I send this request POST:http://localhost:8080/rest/auth/1/session and got successful response and&nbs...
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I'm trying to use JQL to query issues. The specific query I use is "key in (RD-73693)" And although the json shows "total: 1 " the issues array is empty. Why is that?
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Since the Team field is not working, we are unable to work in JQL.
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...bject accountId:"5f044573502ce1001dccc9ec" But the Post-function has it as true: Post-function:Email issue(s) Transition:submitted to approved (from status Submitted&n...
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Hello, Once a customer has created an issue, they get the page shown below (sorry it is in Danish). We would like to add some fields to this e.x. "Assigned To" (so the customer can see, which IT-sup...
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Hello All , I'm using Selenium with Testng framework , and i have zephyrBaseUrl , accessKey ,Account ID and secrete code. I want clear instruction on after execution of my test scripts...
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Hi İ try to complate active sprint, All issues are Done status but when complate sprint, issues are incomplate and that issue will romeve other sprint or backlog , what should i do about make ...
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Would anybody else find nested user groups in Jira Cloud useful? MY use case: I work with multiple 3rd parties that may change every few months. I set permissions for projects and have to keep addin...
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Hello Community! When I split issues in Backlog of our Jira Software, the splitted issues don´t have the links "split to / split from". There can I activate the linking of splitted issues? Thanks!...
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Unable to raise ticket via mail and this not reflecting in JIRA service desk queue
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Hi, the issue we get done in Jira disappears after a while, we want them to always remain open. When we searched the internet, we saw that there is a field called Hide Completed Issues, but when we e...
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Hi Team, Here are the steps that i followed for migration from cloud JIRA to Server: 1. Generated the backup from cloud JIRA 2. Installed a jira server on local system (with MYSQL as database) 3....
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Hi, I have configure Jenkins job as parameterized and in Jenkins post build passing the Name (class) as variable but when I trigger the Jenkins job and pass the parameter value as Jira issue, P...
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