Community resources
Community resources
Community resources
Jira
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Hi, one of our teams uses a collective email account. For example like "sales@domain.com" for all members of the sales team. Everyone receives theses mails. Is it possible to connect the JIRA C...
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I am trying to get rid of an old custom field and replace it with a new custom field. I want to find all of the filters/JQLs that are currently using this custom field, is that possible? I have sc...
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Dear all, We have a customer which is using today Jira Software and Service Desk for their internal use. They actually both new companies worldwilde which now belongs to same group. Their ne...
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When emailing issues in many of my customers have internal distribution lists that they have asked use to email. This creates a user account in JIRA, which results in multiple JIRA updates being sent...
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How to add DL email in to jira
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I have the following query that i'm trying to use in a filter. I've highlighted the particular issue in bold. project = CP2 AND issuetype = Bug AND status in ("In Analysis", "In Development", ...
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Very strange thing is happening. I've been asked to change the description of the custom field, which I did. However, it still appears on the "create" screen with an old description. And no, I don't ...
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I need to run a Jira Automation on the 1st and 3rd Thursday of every month. I've found lots posts about running every week, but that is not exactly what is needed. (one example) I suppose I c...
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Hi all, I'm using standard Sales Project Template in JIRA Work Management. I've created a new field called "Value" to see/track the value of a deal. How to configure the standard Kanban board, so I...
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In JMWE: How to get the actual time in my timezone?
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I would like to export all of my filters to write a list of them on confluence and what they are intended for. As there is a large quantity of them an automatic export would be appreciated, if anyone...
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We would like to create an overview (report) that shows per project who the project administrator role has within that project. Users will use this report to check who to contact to request project ...
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Hello, I can't see the Epics on the left side panel from the kanban backlog view in my project. Only versions are shown. I can see the epics on the right side as shown bellow & & I ca...
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Using Jira v8.4.1 . An account that has the Administrator role for a project cannot configure the Kanban board for that project. The message ''Contact a Jira or Board Administrator to configure this ...
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I have created basic JIRA automation. Where is the commit created then moves the issue to IN PROGRESS? The problem is automation is happening by its showing as Anonymous user changed the&nb...
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Hi all, My company's JIRA account got suspended which I am not sure why because my credit card should have adequate funds to continue the subscription. I have submitted a support ticket for this but...
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We revoked and removed an user from jira. Even after removing user from jira he was coming back and commenting in jira projects. Could you please help me in this.
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Is it possible to put some extra information into the log in a post-function? How?
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I have a checklist, i can see it showed at checklist text, but is not showing at the normal way checklist
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I am creating a new Epic, A parent link is required when creating an epic. The parent link has not yet been created yet, so how do I make new parent links?
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I am looking to find all issues in a teams Q1 committed Epics. So far I have come up with these filters Project = ProjectX and Status != invalid and labels in (2022q1a, 2022q1b) and issueFunction i...
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Hi all!! Is there any way to find the account id of a customer (portal only) I have tried this on postman GET - https://mysite/rest/api/servicedeskapi/servicedesk/{servicede...
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Hey there. As I understand it, the Team field is not available in Jira Service Desk. When moving a ticket from SD to the appropriate project, I need to have the user assign the team. Is there any way...
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Hi, I have a structure that pulls in tickets via a "is child of" hierarchy relation. For simplicity say it looks like this P1 |--- C1 |--- C2 |--- C3 P2 |--- C4 Where P1 is a ticket of parent...
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I want Jira to help me automatically move my stories to the next sprint while keeping the statuses. I used to be able to do that with sprints (when I was playing with Jira) but I'm not sure whether t...
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