Community resources
Community resources
Community resources
Jira
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Hi, when I want to perform a quick search for a reporter (often needed in our internal service desk) and I use the search terms as described in this atlassian article: Perform a quick search | J...
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Hi, During the last few days I tried different ways to create a new Jira Software project but I always get the same error message: " For some reason, the magic didn't happen. Click Create to try aga...
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My team created a Waterfall Issue Type Scheme for our team. However, we would like to use Stories as one of our Issue Types. How do I add an Issue Type of Story to an ALM Waterfall ...
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I would like to add to our Jira dashboard a gadget that displays the pass/fail for tests from a specific test plan. Where I could select the passed test and navigate to the test and see its status.&n...
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I've created a custom field using dependent dropdown for an issue. When I create an issue, the field displays for me in both Jira form and also Team Jira form. When another project team m...
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Is there a way to write JQL if i want to find out if my acceptance criteria is less than certain characters. I mean it not empty and have very little info. so i want all my AC to be at least 50 chara...
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I've started using Advanced Roadmap feature, and my Epics & Stories for my team's Backlog/Scrum Board/Sprint are visible. I've chosen to use the Sprint Dates in the Plan configuration, but they ...
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Is there a way to show timelines for issues on the roadmap ? If I apply a start date and due date to an Epic it displays the timeline on the Roadmap, However if I do the same with an issue in that E...
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I am offboarding a client and they would like their entire Jira project to include comments, links, attachments, etc. I was initially going to export all of their tickets with all of the fields...
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Hello, there's a new user in my team trying to create an account but getting no confirmation e-mail. We've tried to send an invitation through Jira, but it is also not delivered. The e-mail provider ...
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I am working on a Kanban Company-wide project. As in Jira business, we can see Project view does it possible to see in the Kanban.
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Hi I've a custom field with a single select option, When I try to filter by the field name it's not showing on the JQL filter. Could someone help me to sort it out? Thanks! Prab...
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Hi everyone, I'm using a custom field called 'Categories' in my projects and I'm looking to add in some automation to make certain processes easier, but I'm having a hard time seeing what can/can't ...
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Filter Results Gadget not displaying the issues for user all the time however when deleted the gadget and added back its showing all the necessary information. is this known issue ?
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For the past 2 days, I've continued to get a "We couldn't create the child issue - Check your connection, then give it another try" message whenever I try to create a child issue or a sub issue. Has ...
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I have tried modifying the workflow, creating automations, etc, but when our agents mark a ticket status as "resolved" the resolution field still says "unresolved." First I tried creating a trigger i...
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Hello, I'm currently working on a project on Jira software where we just released version 1.1. We now want to start working on version 1.2 which will contain some new features and some improvements ...
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People were created within a project but they are unable to view attachments added by our support desk when providing documentation and or resolution. Is there a configuration setting that I need to ...
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Can someone please help me with the query to search for all the improvements which were originally logged as defect. So, for example when the defect is logged, developer changed the issue type to imp...
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I recently ran into the dreaded "You cannot perform this operation on a draft workflow. " issue and did a search here. I found the last allowed comment was around 2 years ago and Atlassian still...
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We are currently on the free tier for JIRA software cloud. We have enabled an incoming webhook in a MS Teams channel and copied the provided URL into a webhook created through the admin p...
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I am not able to add people on to the project..
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Hi Team, We would like to looking at the way our users use Jira and confluence. Is there any usage reports we could look at that might give me some insight into that? Like how often peop...
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Hi everyone, I did try to search here before creating a post but I was unable to find any information regarding this. On the subject of webhooks, it seems that upon archiving/restoring an issue noth...
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As a JIRA Admin, I have a user that doesn't receive any notification from a specific project (issue created, updated, new comment), but from others projects he does receive them. These projects use ...
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