Hello, a user of my jira instance (service management & software both data center) gets notified via mail around 15 times a day with emtpy subject and empty body. The outgoing mail log sh...
Hi there, I look to change the ordering of our JSM Support Center Desk. Right now we can only order alphabetically , and via most popular. Is there a way to simply move them around on the "Cu...
Hi, absolutelly lost in trial to get a registration on https://jira.getxray.app/servicedesk can ´t proceed, 20 attempts or so and no way in... So trying to ask here. My colleagues work with X-r...
Hi all, We are using R4J plugin for fetching the list of items from the particular folder. But we feel difficult to find the Id of the folder. IS there any API call to return the Id by pas...
I am trying to pull bugs/tickets that have been blocked for more than 1 week. Im trying to pull these metrics using the Blocked For and Blocked Reason but I dont seem to be able to use a date constra...
I want to add a new field in the project entity. For example, customer, country, etc. Thanks
Hi All, i have a wayward account exec who seems to have set up some slack alerts for the project. Is there a way to stop non admins accessing this function? Thanks C
We are a team responsible for administering Jira (which is our "product") including creating new Jira projects (software or service projects as "real" projects) and supporting or improving internal J...
I am not able to understand why all of a sudden jira software account shows as suspended and have no idea how to get access. As administrator login, I do see Billing -> where Confluence with $0.0...
Hello. I'm new to Jira and I have a little question. Each task on my Kanban table starts with TASK-{TASK_NUMBER} i.e.: TASK-37123. Based on TASK_NUMBER I want to create a specific URL: http://som...
I wanted to run a JQL query that helps me get the list of issues that are resolved/closed before or after the due date mentioned in the issue
I'm trying to find all issues that do NOT contain a comment that has the string CCB in it. I've created a filter, FILTER_NAME and used the 'filter != FILTER_NAME' , added a search that includes...
Hi guys, can you help me create an automatic rule which would run every day MON-FRI and it could be like a reminder for creator of the issue - as it is an colleague who works in our office? I have o...
please have a look at JS-998. Can you please support fast as possible ? thank you
I'm trying to collect information about time between moment the issue was created to when it wad solved for a business project. Is it something that is not doable through the resolution report? I ha...
Hello all, I am trying to remove the 'Component' field from Epics, whilst retaining the default one for for Stories/Tasks. I want to do this so that in my Dashboard I can exclude Epics from ...
Need: Early identify issues with planned changes in the same components. Ideally highlight all issues in a board appended a component one or more issues in the board is also appended to. Examp...
My JIRA user has the administrator role in a project, but if I go through the project settings and workflow section, on the action list doesn´t appear the edit option, what can I do to modify the pro...
Hi Experts, I am unable to add a workflow to the XYZ project. I tried to associate the Workflow. Project Settings ->Summary-> Workflows-> add workflow. When I am trying to add workflo...
Hi, i want to implement a groovy scripted post function in a workflow with multiple issue types. For one IssueType i want to be checked if the filled date for one field is sooner or later than the f...
In a structure, I want a list of all users who have ever worked on a project within a certain time period. I.e. if in the course of a story a total of 3 people have worked on it, then I want to see t...
My bug seems similar to this - https://jira.atlassian.com/browse/JPOSERVER-2358 We are using Jira v8.20.5 Steps: I create a new Jira Ticket Target Start - 31/Oct/22 Target End - 31/Oc...
Hi, I have changed our favicon icon today, then created a better one and tried to upload it, but everytime i upload it or different one it always goes back to the first favicon i uploaded toda...
I am trying to create an app which uses auth2.0 for authentication I need to understand what are the scopes needed to be provided to the application for creating the webhooks. I mean I know there are...
Hi Folks, I have custom field(Source Id) if any issue contains source id value(if custom field value is not empty) then i have to disable clone option for that issue. Thanks in Adva...
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