Hi. I seem to get strange results when filtering and viewing Time in Status in the following way; I want to see how much time, in hours total during a month, tickets have dwelled in each column (sta...
I want to fetch ticket detail that is being deleted by user using UI. I am using scheduler in Atlassian SDK and I want list of ticket that deleted in that time duration. Can anyone guide how...
Please can you tell me how to ensure a ticket is kept (for auditing purpose) but not visible anymore to anybody else that a selected group of user ?
I am trying to update old specific comment using Atlassian SDK in java. I have tried by comment manager but update method do not have proper documentation. Can anyone help me to do the...
I'm not sure how to contact support, since the contact form just tells me Sorry, we can't find this Cloud URL. See instructions below on how to find your URL. Our company has been without jira / s...
I have 3 CSV files with more than 2000 issue's.in order to import that I need to merge 3 CSV files into one CSV file right how can i do that.
I have a user who was deactivated a while ago. They still have an API token (although it's unused) - but my question is twofold - Can the API token still be used by the user? - How do I deactivate ...
I want to create a scrum board and Kanban board, but I'm unable to assign them to the project that I'm an admin in. I thought it might be some permissions issue, but I have all of the required ones. ...
For more than 2 days we are facing general outage of practically the complete Atlassian cloud stack, which is a business critical application for our company. Jira software is down, Confluence is dow...
Need to share the pending work on Jira via an automating trigger mail.Also a dashboard to give the update to the technical team in terms of JIra raised and pending task.
Hi all, I am trying to setup script runner mail handler, in-order to do that i need to setup a mail server in which when an email is send to specific email, email server need to dump that mail to sp...
Hi, I have 2 boards. When I go to configure the card layout in one of them certain custom fields do not appear in the dropdown menu (although they do appear in the issues and all). In ...
good morning everyone I have a question about Jira "do you know there is a way to create multiple story issues given a text file? Similar to what happens with "create multiple subtasks". I would like...
Hi everyone, For licensed users, self-deletion of user licenses. We giving licence again, then self-deletion. The log image is attached. There is same problem for Confluence. Thank...
Hello, I want to add a month duration to specific date but my code can only add duration until the end of the month. How can i resolve this ? Thanks. def issueManager = ComponentAcce...
I'm trying to install addon for my self hosted sentry, I'm using https://<baseurl>/extensions/jira/descriptor/ which is publicly accessible but getting below error can someone please h...
Hi Experts, I Have two custom field values, One field is the Yes/no field if the customer select yes another field is automatically made mandatory. If they make select no need to make it mandatory...
Hi We are looking at automating some workflow for one of our projects internally. Here is our requirements. We use only a couple of issue types in our project: Story and Sub-Task Sto...
Hi, Is it possible to translate custom workflow transitions? It just looks a bit strange when statuses are translated but not the workflow actions. I know it is possible on Jira Server/Data Center ...
Actually, my query is When X customer trying to raise a ticket in the service desk portal, If X customer raises the ticket it needs to populate differently values Only for that X customer. Thanks,
I have Project Admin rights and not bale to change and adjust priorites, issue types and for example add story point filed to my project.
We are integrating our jira with q test and while retrieving data from qtest, it shows error message regarding rate limit implement by jira. So I want to remove or tweak the rate limit fo...
....jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&flexboards=true&healthcheck-resources=true&j...
I have a simple question. In what period of time does a user have to log in to Jira after I have sent him/her an invitation? When does the invitation expire and need to be sent again? Thank...
Hi Experts, Is it possible to have the drop-down value be different per customer in jira service desk projects? Thanks,
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