Hi, Can Atlassian support please help us reset something in the emailfunctionality from Atlassian/Jira, so our new user is able to receive the invitation email. I created recently a new ...
Hello, I am building a chart based off a simple filter. The filter returns 64 issues, when I chart by "Created" I only get 47 results. When I chart by "Updated" I get all 64 issues to show, however ...
How to recover deleted epic along with associated tickets.
Hi Team, Can you please suggest how to create API token in Jira using basic auth. Note: We are not going to install any kind of plugin to generate API token. So, Please suggest the steps how to ge...
...hich always appear like !https://xray.cloud.getxray.app/api/internal/attachments/f8e10545-6e0e-4d20-946e-ae86d295e704?inXray=true|width=535,height=279! Did any of you manage to export d...
I'm aware that story points are not the same as days. let's say for the sake of this discussion that they are. I want to get a list of all the tickets in a sprint that were spent in certain c...
I recently activated the sprints feature in one of our projects, and I noticed the +Create Issue button which used to appear on hover in the column boards does not appear anymore. The project i...
For some reason, i see other assignees in a swimmlane of my own assignments. Why is this happening? is it something with the user definition? I do - 1. view settings - > group by -> assign...
Hello, Looking at upgrading to Structure 7.4 from Structure 7.3. In our environment there are Remote Links injected from other systems. I can find whether or not they have occurred from JQL filters...
Hello, We've recently upgraded to Structure 7.3 and adopting many of the new "formula" capabilities. One of the areas I need to use it is Remote Links for issues. In ordinary JQL I can use:...
When I make new issues, the error occurs. How can I resolve it?
I have a Jira automation rule that is enable for GLOABL PROJECT settings. So, the rule is supposed to send a mail to some users based on a JQL query at a specific time. So, the JQL query shows 20 h...
Hi there. We have encountered a problem with Jira Software 8.13.4. We found a mysql query take a very long time (about 30 seconds to 1 minute) to execute, and it caused CPU usage extr...
Hi Everyone, one of the main reasons we migrated to Jira was the visuals to organise our team meetings. I was wondering if there's a way to view the whole hierarchy (epic -> story -> task ->...
Hi, How to add ageing column based on the ticket statuses for the below requirement. Do we need to use scripts creating two new fields ; Created to Closed & Created to Ready to Test Defect age...
Hi Jira Team, The template text that you can set up in the Description or The summary field for Tasks or Sub-tasks is not appearing automatically when you create new tasks. Please fix t...
Hello, How does one find all tickets that contain (or do not contain) certain types of linked issues? For example, lets say ticket ABC-1 has a linked issue "is derived from". How do...
Hi , How to get result for 1.Defect Trend weekly basis - Closed vs Created (both should be cumulative). Pls assist how to achieve it.. Thanks Pradeep
Hi, nice to meet you. I want to keep watching Jira changelogs. First of all, I want to get changelog from jira using jira api. Please let me know how to get. Thank you.
Hi guys! Using automation, I've set up a field that automatically creates a URL to a ticket in a helpdesk system based on the number that's entered into the field (ticket id). Occassionally ...
In Jira Scrum board, when I try to assign Issues to Version, I get following error: Error Could not update the issue(s). Either the issues are not editable, or you do not have permission to do so. ...
Hi, One of my team members can't view all the gadgets inside our dashboard. The dashboard is shared to the entire scrum team. here is the error
Hello all I need help , I found the process for installing the renew keys on Jira Server My question is does it have to be run on production instance I dont see the options to run it on the T...
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