Every time he clicks on "Close" there is an error message : "Attention this field is required. It ssems that you have tried to perform and illegal workflow operation. If you think you shouldn't get ...
Hi all - I finally upgraded on on prem version of Jira from 8.1 to 8.20. I'm running into the issue where I need to update my changes from the old server.xml file to the new one. I can run a differ...
Hi Community, I need your help with this automation in JIRA service desk. We like to implement the below rule, finding to hard to action this using automation. 1. If the is...
Hi Atlassian, I love your company and your products! I'm looking for an article that explains the benefits of allowing customers access to a Team project. Can you please provide a link to an article...
When creating a form that is associated to a Jira software project, is there a way to include a field in the form where the user can upload files/etc. as part of the form? I created a form that works...
I am a consultant at a non-profit and we have both JIRA and Confluence running on expired community licenses in our little data room. We ae shutting off the physical servers that these Atlassian serv...
I checked the settings in the notifications admin tool and it had checkmarks for all. Notifications are not in my SPAM folder. I suspect my domain and/or email address are blocked in some way as I ...
I have the following hierarchy Initiative Epic Story I added a name field on the initiative labeled Sponsor. The field is also displayed on the Epic, and the Story. I'd like to fill in a name ...
We have created an email handler for a specific project to log tickets via email for issue type accordingly. Is there any syntax to log a ticket via email? We have created an issue via email with a d...
Is there a way to prevent logged spent time from being removed from the burndown chart when an issue is removed?
How can I determine who the admin is on my account? They did not set up the page to request access and we can't figure out who the admin is in our organization!
The email address I'm currently using for my account is one I will not be using as of next week. I went to update it on my account to a different one I have but apparently I started to set one up on ...
My team uses a Business Project - we recently added the Epic Issue Type for large-scale projects. Overall this works, but one problem is that while we can add Tasks as the Issues beneath the Epic (as...
One of the challenges my fast-growing company frequently experiences is delayed releases. Does Jira have a way to track when deviations are made to release dates, and view how much they've changed ov...
It’s spooky season… Which can only mean one thing: scary stories. This week, let’s share some of our best (whatever that means to you) scream-worthy moments — from typos to mishaps and everyth...
Is there a max number of characters that can be entered into the component field when creating a component?
Hello, We are requested by our PD team to achieve the following: -> Hide field Product Manager when creating issue type Request -> Hide field Start Date when creating issue type Re...
Hello , Want to create a new product discovery project but i don't have the option to do so within same site. I want to be able to link jira software projects from the same site to prod...
Hi, somebody can help to create a filter where show me all issues with date resolve are > End Date? Example: project = OCLTP AND "Date Completed" > "End Date" ORDER BY "End Date" ASC, updated ...
Hello all, We have the following request from our PD department and we are looking for solution: The development team keep on forgetting to update the ETA´s of items in a timely manner. I wou...
I am trying to import the comment so that the comment would be with original username and date. Importer does not give errors on the comment side, but all the time the whole comment text ...
I've done some searching (not exhaustive admitedly) and I found a few references to this, but none specifically address my need and one that looked like it might pointed to an app which seems strange...
I was under the impression that I would have to edit my server.xml file just to access the Jira configuration dashboard- however, I was able to do so without touching the file. Now my only p...
I'm new to this, I was wondering if it was possible to create a child issue off the parent once the parent has gone through the process and has been completed. I would like for a child to be created ...
I'm working on a new board and am having an issue with one story. The story was worked on in a previous sprint, then moved to the backlog. My board query includes this; (sprint is EMPTY OR sprint ...
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