Hello, I am a Jira administrator for the company that I work for, and I have a customer who has not received an email. I’ve tried creating a support zip, downloading it, and looking for anything t...
I have a company-managed project that grants the "Browse Project" permission to Public. Anonymous can view the project and the project issues; all is fine. Then, I try to remove the "Browse P...
Our project management step up leans heavily towards JIRA Software at one extreme and heavily at the other end to Trello. We're considering adopting Jira Work Management as our Enterprise PM tool,...
I need to export all the production issue of our team member to the Excel file with just one click ? could you please suggest me how to get it.
Hi everyone, Suddenly today, I always get an unknown error while creating a sub-task. I don't know the error detail or how I can get it. Please help. P/S: I've used to create it successfully before.
Hello Atlassian users, I want to lock the editing right of the specific field of an issue to specific users when the issue is transitioned to a specific status. How can I set this? Any assistance/t...
Hi Atlassian Team, This morning somehow I can't create subtask within a task, the task itself is one of the child issue from User Story. Any bug ? or workaround ?
Hi all, I have a custom field with Type "Single Issue Picker" like this pic: I hope I can auto update Summary field = Related RHR Ticket ( this custom field). I try to use Automation Rule but ...
I can not find the project Unix on Jira.Only chose three project names which are not what I want.Meanwhile the "creat question" is shadowed by the search bar.Please help me deal with it.Thanks.
Previously I could create a sub task under a parent task ticket, now i keep receiving an error stating:
A relatively short question, I want to know if there is a possibility that Priority field changes automatically if an issue spends a certain amount of time in a stage. Example: In my project it is i...
By Default when we click on Linked issues the first option we see is "is blocked by" instead I want to see "relates to" since thats the option we widely use the rest of the options are also used but...
Hi, We have added Custom issue type in our Jira board (deleted the default one). Now how can i add the custom subtask issue type to be child of the user story customer issue type? - Ha...
Hi. Hopefully some of you really experienced and smart people can help me come up with the solution to this. I'm still fairly new and racking my brain! Hopefully I'm just missing something rea...
We are thinking of integrating in Jira Roadmaps. I'd like to hear thoughts on "gotchas" or things we need to be sure to do correctly if we implement them. Things you like or dislike about using the R...
We have the following issue: our project has a Default Assignee option set to 'Project Lead' (or to Component Leads, but even without components I see the same problem). And then for some issue type...
I have an epic with 6 tasks. I've set the start and due dates accordingly, but they're not showing up correctly on roadmap. Attached is a screenshot. This is a scrum board, not a ka...
Hey Guys, i saw this the first time ever. An Employee opened an incident with a mail sent to us. His mail-sagnature is identical to the signature of all our employees. If i'd like, i could see...
Hi I am trying to test all the modules available on https://developer.atlassian.com/cloud/jira/platform/about-connect-modules-for-jira/ to see what we can harness on our connect app. Up until now w...
Hello I have some custom fields that I created but they don't appear in the detail of the incident. Does anyone know how I can locate them here? Attached image of the problem I h...
...ctionDescriptor.getId()); foundAction = true; log.warn("foundActionID5 " + id) break; } } if (!foundAction) return null; return id; }
I'm new to Jira and inadvertently loaded several projects into this named account but i should have done so with our other named account. My team is working from that location. Is there an easy way t...
Hi, Is it possible to make a CRON Expression for a schedule that after 3 days from the creation day an email is sent every day until it change state? thanks for your help!
I want to keep few sub-tasks names same under a parent-task. Not same as parent task, but different title than parent task. Also, not all sub-tasks should have same exact title. I have Scrip...
i get this alert when i try to look my backlog, how i can look this again
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