As a Jira user (non-admin), and an experienced DevOps consultant who has used many tools, how can I tell what options and/or marketplace extensions are currently enabled on my Jira instance? Why? ...
I need to add the due date calculated by the SLA configuration and the assignee of the request on the email notification when a user open a ticket but I can't find the variable name.
I'd love to be able to group my fields into different sections so it's easier to find information. Is there any way to do this other than tabs?
I'd like to prevent certain users from changing a field of type "check-box". I've set up a rule to detect field changes and react based on the user. This correctly detects and reacts to field changes...
Hi colleagues! I'm trying to sum the "story point estimate" from some subtask to destiny story when I move a subtask to another story. In the original story, the points are reduced correctly, ...
Hello I'm trying to add the SLA percentage of violated calls, but my functions do not work, I managed to make the SLA of the calls answered, but the opposite does not.
I have added a code snippet in a Jira issue (see below): When I save the text box, however, the code snippet doesn't render/display (see below): This doesn't seem like the int...
Hi, We are upgrading our jira to version 9.4.5 so i was wondering if there is any issues to run that version of jira on PostgreSQL 11.2 ?
Hi. Jira Software Cloud. Is there a way to pin a comment to the top of the comments? Also called "sticky" comments.
re: Solved: Project read-only permissions (atlassian.com), does not seem to work for me. Context: We have a project that is wrapping up and it would be helpful to have around for archive and re...
Hello, I'm trying to make an API call to JIRAs API to create a new issue. I followed the instructions in documentation and created jira_client to call the API to create_issue; however, I am receivin...
I created a Work Management project in Jira. I created a form and added a single select custom field. However it looks like there are no possible ways to make this field required from the UI as I ha...
I would like to have a button on the Dashboard view, and I would like to have the ability to add more buttons. The only option I can see is to add a JavaScript code to search for the class in HTML an...
When starting to use the roadmap feature I get the following message. Your roadmap isn't available because the board filter contains over 5,000 issues. Adjust the board filter to reduce the nu...
The usual practice in reports is to track the changes in the number of Task or Bug issues. However, in our report, an Epic issue is consistently being included in the count, causing the total count i...
when I updated IVEN PMC and approving calculation, the chart become draft. (looks to be a bug). In order to avoid a false draft. Please I need to know how to fix it.
We have an existing Team Managed Project and have recently created a new one. I know that it's possible to create custom fields with a global context, but I'd like to add some of the existing fields...
I have a public tracker project through which I would like our customers to be able to stay updated on the features they have requested. Customers would be able to view these public tracker ticket, a...
I am simply needing a way to evaluate the "due date" field in Jira to return historical values for a given issue/user story and possibly the user that made the change.
I am playing around with advanced roadmaps, and several epics involve work from multiple teams, and I’d like to represent that. Is there any way that the Team field could be multi select instead of s...
This seems like it ought to be straightforward but somehow I cannot get there. Created new issue type called CR (for Change Request). Created issue type scheme called Change Request, and it has a s...
I have a user that had an account about a year ago but then was disabled. I tried to enable the account but he was not able to create his account. He just kept getting the captcha over an...
Dear community! Please help to figure out. I am trying to sent message from jira to my channel with overdue tickets and I'd like to reflect assignee name in it I tried {{#lookupIssue...
I need to set up a way for emails sent to a certain email address get created as tasks in a software project. I know this is easy to set up for a service desk but I can't seem to figure out how to do...
When I create a Task or Story, I have the option to select which epic I want it to associate with. When I create a Subtask under any given Task or Story, I'm unable to link it to the appropriate Epic...
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| April 8, 2025 9:37 PM PDT |