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Jira
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I am trying to create an automation rule that, when a story/task is deployed to production, sets the status to done and the resolution to "deployed to production. Our Workflow: STORY/TASK: TO...
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Cannot access any of my cloud products. I'm the admin account holder and I get the following error when I try to access my account. I have been waiting for over 2 hours for the "email with details...
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Hi All, I am planning to link the subtask bugs to their parent ticket so that if these bugs are moved, we can easily identify what story ticket the bugs were discovered. Upon creati...
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Hi I am trying to replace all tags e.g "JobNoTag" with an actual Job number that exists within a field of a Jira ticket. I need it replaced in the description field so e.g. Fix Version fie...
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Hi Team, We have a requirement that the transition from "Waiting for VP" to Tech Review", If the cost at Approval is less than 50k, the transition will go directly to "Ready for Accounting", if its ...
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How do I make a field "Required" in another screen during a state transition without it being required on the main default screen (bugs/stories)? Referring to the 2 screens in the 2 steps below: &n...
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How can I add or remove fields from details and date in view screen? Please check the image below: Thanks!
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I am using a middleware to connect via the API. I continue to receive a "[400] Specify a valid project ID or key" whenever attempting to create an issue using the below API calls Any idea...
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Jira changes my display name from preferred to legal every time I log in. I have to manually change it back. How do I fix this? Thanks!
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We can't use global automations due to admin restrictions so to work between projects, we use webhooks probably more than it was ever intended. (Just for context.) I have an automation that is trigg...
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I have created a field in my project that using smart values, calculates the capacity in use for each task at hand (points/networkdays). Why cant I select a custom field that is a number (%) to chart...
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I'm a complete n00b when it comes to customizing ticket workflows. I've been hitting up search sites to find a way to do this, but either there's too much information that doesn't answer my question ...
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Hello, I've created an automated email notification to a third party. This email contains information of the issue (title, urgency etc) and also I,ve included the attachments if any.&n...
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My team has some items that are considered 'Business As Usual'. They reoccur every sprint. Currently, I have an automation in place that creates and closes these issues when a new sprint is op...
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{ "fields": { "project": { "key": "my project" &...
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Hello! I have a project with multiple boards assigned to it. Currently, all boards default with the Project Key as expected. However, is there a means of creating board-specific Key IDs? Than...
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Hello! Would someone be able to help me figure out how to wire up a couple quick filters on our Sprint board to show either stories that have a specific filter, and then the stories that don't have ...
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Olá, Sou novo por aqui e gostaria de uma ajuda para criar automação dentro do JIRA com JSON. Preciso que: quando campo do cliente for alterado/inclui o valor do cliente, seja disparado a au...
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We have a project that we are currently using for triage only. Tickets come into this project and when the triage is complete, an automation clones the ticket into the appropriate project to be inves...
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We recently started using the Zendesk Support for Jira integration plugin. However, when a user comments in Zendesk on an integrated ticket, the comment shows up under the tab for 'Zendesk...
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I want to set up automation to copy the Tempo 'Team' field value into the child tasks of an epic but the Tempo 'Team' field is not available in the automation so it needs to be done via advanced fiel...
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Hi Team, I am trying to create an automation which would send email notifications on a start date of a task, as a reminder. I know I have to use Schedule to run a JQL query. However, I am una...
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I would like to be able to send a email to a "jiraticket address?" and get the email added to the work log of a specific ticket within my company's Jira system. If I had ticket WEB-1234 C...
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I need to keep track of all open defects with priority critical that are still open after 1 day, but I need to exclude Saturdays and Sundays. Same for defects that are high priority but that a...
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I have created a flow that copies the fixversion from a child to its parent (being that an epic or another task). It works as a charm, but I have one problem: If I have parent P1 with children C1 an...
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