One of my team members I'm trying to add to jira is getting a 404. I've seen from other topics that support will need the info in the screen shot. Hope this works <3
Hi all, I am hoping to learn how to create a scrum project in Jira and it requires I create an account. I have an account for Trello, can you advise how I can add Jira Software product fo...
I am trying to find a solution for the following issue. We use Jira to track feature requests for engineering and Salesforce for all sales related work. Right now, we ask sales to add a feature reque...
Is there a way to take backup of an existing dashboard? I have downloaded/exported a support file as a Text File. I have also downloaded/exported a Rich Filters support file. The question is, ho...
Ya realice el cargue masivo de tareas con un archivo .csv, pero ahora requiero poder actualizar campos como etiquetas, target end, start date, hay alguna opcion de hacerlo masivo ? Gracias&n...
Hi everybody! I need to iterate through a JSON and then use the username to make a web request to /rest/api/3/user/search?query=<username> to get all accountIDs When I trie...
I run a nightly automation which select all the issues in the project which are in a certain state (In Progress) which also have linked issues of type "causes". I need to determine if all th...
Hello, is it possible to obtain deleted worklogs ID's through REST API or the only solution is to use Webhooks? Maybe there are other solutions? Greetings
Hello, I am working on an automation whenever the epic's category custom field changes ; all the child task's and subtasks category field changes accordingly. Secondly, is it possible t...
Hello! I want to create a new group with just certain people so that it can be easier for sharing and giving access. I searched on how to do this but it only shows me how to do it on Atlassian. In my...
I have some filters which are based on issue created date within the range of open sprint start date and end date. I can not rely on sprint field due to other challenges, hence it has to be by Create...
I have a date field "Date", then I tried to use Week({{Date}}) to get the week# of the date in a year for a Number field. However, I got following error: Could not convert the field value to a n...
We carefully followed the documentation and steps explained in "Getting Started with Connect" guide (https://developer.atlassian.com/cloud/jira/platform/getting-started-with-connect/). The app is suc...
I need my sub-task to inherit its fix version from its parent. I tried doing it via automation but somehow its not working. I need help with creating this automation rule. Sub-task - fix versi...
I want to set Task as default issue type in Plans, we have Action and Task under L1 Hierarchy? By default it is picking Action issue type as L1, but we need Task to be the Default Issue type. We adde...
Hello, I'm the creator/admin of a team managed project using Scrum template. I'd like to assign some tasks and bugs to specific Stories. But also, I'd like to visually see them in Backlog v...
I have a review process where two workflows progress dependently on some information for their respective issue types (in some instances the transitions are automatic). I'm looking for a post f...
Several of our users have stopped receiving email alerts when their tickets are updated...other users are still receiving them. Can someone clarify how this can be corrected - we do depend highly on ...
We have an epic along with a series of associated improvements. Our objective is to gather all tasks and subtasks connected to these improvements, which are in turn linked to the epic. Despite our cu...
I am working on a company-managed project and created a scrum board. I can see some issues but not others in my backlog (roughly 30 out of 95 missing). I have checked my filter and all s...
Hello, I wanted to see if it is possible to have an email sent for any issue that fails for an automation with reason each one failed?
I am admin for my Jira instance. I am trying to use the Software Simplified Workflow on a project but with a couple of added steps. One of my steps cannot have a transition into or out of so it...
Here's the scenario: We are running Jira Data Center. There is a project where completed items are carrying over from sprint to sprint, and I can't figure out why. Here's what I've checked: 1. The ...
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We have a field called reporter, that defaults to the username of whoever opens a ticket. I have another custom field called "Specialist." In order to have it auto-appear on the CRF it needs...
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