Hi All, The test dashboard is currently configured for public access, allowing on the web to view it, however an error message is received when non licensed user attempts to access it. U...
Hi, I'm aware of the usual steps for rolling back a Jira Data Center upgrade (in short, restoring backups of the database, installation directory and home directory). With regards to an upgrade fro...
Hi, Can I please get some help on how to create a scriptment fragment on the Jira top menu which can take 3 input values like, Start date, End Date & Message. Then I have a second script fragmen...
Hi, Not everyone in our company needs Jira access on a daily basis but once in a while would like to log a bug. We would like like to make a custom slack bot that uses my API key to call the Jira ...
So years ago, someone at the company I joined made the most terrible mistake of ignoring all JIRA best practices and created a resolution called "None". To make it even better, they defaulted the res...
Hello, I am in a Business project and I want to stop the cards from dropping off after 14 days. How can I stop this or change the days to 30+? I have searched everywhere, I don't see the option to...
Hello, In our Jira setup we had multiple Story Points custom fields. To reduce complexity, we removed all duplicated Story Points and migrated all values to a unique Story Points field. After the ...
I've recently completed the implementation on GitHub Cloud, and we also have GitHub Enterprise. I have a couple of questions: Can we replicate the implementation on GitHub Enterprise? Do we need t...
We did a residency move last night and now our authentication is broken. I can't sign in to any Atlassian services (not even support to create ticket). How can I contact support?!!
We are enrolling the use of Jira Assets into our organization. One of the use cases is to replace (and migrate) custom nFeed fields within Jira Software towards Jira Assets. We have some Objects defi...
New: The state is new when the bug is reported fi rst time by a tester. Open: The new state does not verify that the bug is genuine. When the test leader (test organization hierarchy will be disc...
I'm trying to create a Formula column that will read the item's story points, but if it's a parent Feature, don't include the Feature's story points. In the screenshot, I want the Story to read as "4...
I have added new fields in the project and trying to edit old issues. while doing its taking longer time to update the value in the field. Any idea on this issue? I have done project reindex...
Hi, we are having an issue with Planning Poker. We have been using it for around a year now and all worked well until recently. Now when our team join in (we all join via JIRA Planning Poker ...
I have created a group called "IT Approver Group". I then created a custom field called Purchase approvers and filtered to the IT approval group. When I try to select the group a...
As an admin I sent invite to my 3 users, they get the link, but when clicking on Accept Invite, they are getting the following screen, tried multiple times, but the issue is still occuring
Users are unable to log into our atlassian site, therefore we are unable to use Jira Software, Jira Service Management or Confluence. I can't open a support ticket because I can't log in. ...
Dears, Is there any way to add queue to Jira software project to make it easy for the users to catch their issues?
...ases? B. Can this case be investigated as it didn't appear in the public notes about something being down? Thanks
I can not access to my Jira. Could you please support?
...f(value.toString().includes("Option 1")){ getFieldById("customfield_10047").setOptionsVisibility(["10130","10026"],true) } else if(value.toString().includes("Option 2")){ getFieldById("c...
Hi All I have two fields one is Country field and other is City field. In country field values are (India,USA,Saudi arabia) In City field values are (Delhi, Newyork,Jeddah) When I select the name...
In the traceability area we have a couple of options to create a test case from Jira into Zephyr Scale: Create Test Case Create Test Case on another project We need to have only the first option...
Hello everyone, the simple search via ctrl + f in the backlog stopped working, it's very annoying. Does it work for you? Is it u bug? Thanks!
We have developed a colour coding system for our Epics that helps when linking issues to Epics. Unfortunately in the Jira Search I cannot find a way of showing the EPIC colours. I hope I ...
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