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Community resources
Jira
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Hello Community, We are currently working on the migration project which has nearly 70000 users but we are planning to move only the active users present in the Instance as we are test...
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i want to get a email when critical priority tickets are just 30 min away to violating first respons
when critical priority tickets are just away from violating SLA time for first response, i want to get a notification in email , please give a solution for this
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Jira due date only allows up to aprx 20 years from current date. for example, if you put 2044 (21 years) it will be reverted back to 1944 when you close and reopen the issue. I want to see ...
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Hi there, I am unable to set data residency for Jira Software (and Jira Service Management) without setting data residency for Confluence first. Is there a way for me to bypass this?
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So, in our project, we track Dev Estimates and QA Estimates. Currently, we have an automated rule to calculate Dev Days based on whether the estimates are hours, days, weeks, months. We have t...
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We have had an issue today with not being able to drag and drop issues up and down or between columns on a Kanban board using Chrome (Version 120.0.6099.130). On Edge it seems fine. It was working y...
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As you can see in the screenshots, I have an issue type selected, so why is the error saying I didn't select an issue type?
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hi there so I have this automation rule that once the subtasks are completed it transitions the parent issue to the next status, where it adds news subtasks, once they are completed it transitions t...
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Suddenly I cannot drag any tasks in Jira anymore. This applies to both the kanban board and the backlog. It only happens in Chrome, in Safari it still works. Does anyone know what the cause of the p...
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When ever user update the due date filed example Due date is 01/01/24 Quarter field will update as Q1. Like 01/01/25,01/01/26,01/01/27. Thanks
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Hi, I have a custom field (customfield_11248) that I want to update with the contents of multiple multi-select custom fields. What I want to do is create this automation so that the following ...
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We are looking for a way to show a consolidated "deployment report" for about 5-6 projects. While its very easy in the UI to see deployments on each project - We have not seen a way to combine ...
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A user has a different left sidebar when viewing a project, and when they select "Only my issues" in the Kanban board, nothing comes up, despite them having issues assigned to them. They have the ...
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Hi, I have a LookupIssues step in my automation rule. I want to extract, from the first (or any) issue in that LookupIssues, the latest (and only Open / Active) Sprint. I specifically want the na...
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Hi All. I have a multiselect field "Tools" with Values "Jira software, Jira service management, confluence, None" I would Like to validate the field on the customer portal of the project when a repo...
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I am working DevSecOps, and that team has it's own board for team issues, etc. There are also 3 developer teams working on their own Jira board with their own issues. Is it possible to cre...
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We have many ways to link issues together, and sometimes the same issue can get linked with a different reason. I was thinking it could be possible with, When: Issue Linked If: Linked issues match...
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Hi! I want to send a reminder over Slack for assignees to add the missing Original Time Estimate to their tickets. I currently found a temp solution which lets me send one Slack message to a public...
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As a Jira administrator when I try to add members to a project jira says that we can begin collaborating once the admin approves these request. I need to be able to approve these request. Where do I ...
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I have a Jira board that pulls in a view for all my projects using a saved filter. The filter is displaying all the tickets expected across projects. My combined board is not displaying one project t...
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Hi , I am using the below API based to documentation I found which supposed to allow me to import cucumber.json file which is generated from the cucumber execution into Jira : https:/...
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How can we add the "discovered while testing/testing discovered" relationship to our linked issues?
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Basically, I'm using Roadmaps in Align and am filtering on just two epics. Also doing Color By: as State. I copy the URL and send it to others, but that just brings up the basic Roadmaps ...
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export user return well cvs but my user have an ID with incorrect format 712020:xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx and I cannot use as Atlassian credentials, arround 10% of users in cvs as same pr...
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https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/ states: If the incoming email is set to a high priority, the corresponding issue will be created ...
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| April 8, 2025 9:37 PM PDT |