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Atlassian follows the Cloud Security Shared Responsibility Model. It assumes that Atlassian is responsible for managing the performance and uptime of its applications and infrastructure. The customer’s data is the obligation of the customer. Atlassian recommends its users back up their data. Here is the quote from Atlassian Security Practices: “We do not use these backups to revert customer-initiated destructive changes, such as fields overwritten using scripts, or deleted issues, projects, or sites. To avoid data loss, we recommend making regular backups.” (https://www.atlassian.com/trust/security/security-practices#physical-security)
I represent GitProtect.io - a backup and disaster recovery software for Jira (Jira Cloud, Jira Service Management, and Jira Work Management) and Bitbucket. Confluence is on the way. We have prepared an in-depth article about Jira backup, which explains what you need to pay attention to planning your backup strategy: https://gitprotect.io/blog/jira-backup-best-practices/
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Hi @Eduardo García Moreno welcome. Here are some articles I found about backups. Sounds like Atlassian is backing up the data, but it may be wise to make your own backups as well.
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