What are the best backup, restore strategies and plugins for JIRA Software (cloud)

Rajendra Dhawale April 13, 2023

(JIRA Software To be used for Regulated life sciences projects) Strategy/ plugin should handle Backup and restore of JIRA as well as added plugins like XRAY, issue history etc. 

4 answers

3 votes
Vish Reddy _Revyz_
Community Leader
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April 13, 2023

Hello @Rajendra Dhawale 

Thank you for the question, as you are already aware you have multiple choices just for data protection (backup & recovery), I want to share with you the four categories of use cases the Revyz Data Manager for Jira helps you address including data protection:

  • Manage | Cloud 2 Cloud data management - more specifically moving configuration and data between sandbox & production - as an example if you have developed a workflow or a screen in your sandbox and you want to move that into production, today you will have to do it manually, with Revyz Data Manager for Jira you can automate that granular copy / cloning of data across cloud sites (of course you can granularly clone data within the same site too ) you can also do a diff of the config before you decide to clone the specific object
  • Protect | Jira data protection - You can automatically backup your Jira data everyday and can do the same on an on-demand basis too. More importantly you can restore data in a granular manner i.e. you can restore a single issue (or multiple),  an attachment, work flow etc..
  • Analyze | Jira site analytics - The Revyz Data Manager for Jira provides you the following analytics as of now (more being added)
    • Issue Analytics: Who & When stats of issue deletions - This helps you identify quickly what issues where deleted and you can surgically restore those specific issues back
    • Attachment Analytics: Finding attachments in Jira is hard, Our attachment analytics pinpoint where exactly attachments are present, what their size & type is. You can slice and dice that information too
    • Configuration graph (in beta): Helps admins visualize how the various objects within Jira are connected with each other - As an example you want to find out how many projects are owned by a certain user or how many issue types are shared among projects
  • Optimize | Jira site optimization - Over a period of time your Jira site gets complicated and cluttered, you want an easy way to understand what objects are stale / unused and easily delete them, the Revyz Data Manager for Jira provides exactly that information and an easy way to delete unused and stale config, of course what you have deleted is present in the backups, just in case a mistake was made, you can recover them back!

A single app that addresses multiple use cases beyond data protection. Our goals is for the Revyz Data Manager for Jira the Jira admin's tool box over the course of time (a swiss army knife for the admin)

 

The app is built for enterprises i.e.:

  • We are SOC2 Type 2 certified & Cloud Fortified
  • Provide detailed logging & audit trails of all actions taken within our app i.e. what if someone turns of your backups as an example you want to know who did it etc..
  • The Revyz Data Manager for Jira provides email / slack / teams notifications leveraging Jira

The app is available in the marketplace and you can start a free trial at anytime which lasts between 30 - 59 days depending on your Atlassian billing cycle. 

We unfortunately we don't offer a free tier at this point of time, but happy to work with you on your needs.

Lastly if you are interested in demo, please feel free to book time on our calendar or if you are attending Team'23 in Las Vegas, we would love to meet with you there.

Thank you

Vish

2 votes
Danny Grenzowski _Rewind_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
April 27, 2023

Rewind is the #1 backup and restore solution for Atlassian Cloud products - feel free to try us out for free in the Atlassian Marketplace.

We also back up several other developer-focused platforms, like GitHub. Happy to hear about what you'd like to see in a backup/restore solution, as well as other platforms you'd like us to support.

 

Danny from Rewind

2 votes
Yuliia_Borivets__SaaSJet_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
April 13, 2023

Hi @Rajendra Dhawale 

Jira Software (cloud) has a built-in backup feature that allows you to create a full backup of your instance. You can create manual backups whenever needed. To access this feature, go to Jira Settings > System > IMPORT AND EXPORT > select Backup manager Under Backup for cloud, select Create backup for cloud. Find more details here.

Jira Cloud does not support automated backups. But there is a workaround.

Regarding plugins, I can suggest Issue History for Jira developed by team. The app is a diary of all past user activities (issue history) + it tracks and restores deleted issues. Check it out and let me know if you find it helpful.

1 vote
Daria Kulikova_GitProtect_io_ April 13, 2023

Hello @Rajendra Dhawale 

Nice question! I represent GitProtect.io - a backup and Disaster Recovery software for Jira Cloud, Jira Service Management, and Jira Work Management. And we have prepared a very detailed blog post to answer your question - Jira Backup Best Practices. Here is the link: https://gitprotect.io/blog/jira-backup-best-practices/ 

 

By the way, you can try our solution on Atlassian Marketplace for free for up to 10 users: https://marketplace.atlassian.com/apps/1228719/gitprotect-io-backups-for-jira-cloud?hosting=cloud&tab=overview

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