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Why did you add such a stupid and useless feature?

Why did you add such a stupid and useless feature?

Due to a recent change, if I click on a ticket in Table View, it appears in a pop-out window rather than opening in full-page view, as it did previously.

Why? This is useless. This little narrow pop-out window is too narrow to properly display the information in the ticket. I can't widen the ticket enough to do so.

To display the information properly, I must close the pop-out and then click on the link with the middle-mouse button, or right-click on the link and select "Open in new tab". This requires two clicks to view the ticket instead of one. Actually 4, because when I look at the list, I expect to open the ticket by clicking on the link. So I do that, see the pop-up, get disgusted, close it, and the re-open the ticket with the two-click method. The change has slowed down my productivity and trashed my mood.

I should at least be able to choose in Account Settings what a single-click on the link does.

2 answers

5 votes

Hello @Thomas C_ Maresh

Welcome to the Atlassian community.

Be advised that this is a user community, and not the best path to get your feedback directly to Atlassian. There is a Feedback option in Jira under the Help menu, and that will send your feedback directly to Atlassian.

From an answer from @Darryl Lee on another similar post I found a link to information about this change in the Release Notes link at the top of these Community pages.

Preview work items with resizable panels

That includes Atlassian's perspective on the benefits of the change.

Darryl also provided a link to the community announcement:

Preview Panels will soon replace the detail view in Jira’s Global Search and List views

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0 votes

I don't have a Help or Feedback option in Jira, that's why I posted here.

The behavior has changed since I posted this. Now, when I click on the link, a bigger window opens on top of the window I was using. Unfortunately, clicking on the resize icon minimizes it down to that little preview panel window on the side that I hate, rather than opening it up full screen. An option to do either would be great. Sadly, it would be still two clicks instead of one. I'd rather it open full screen, but this is an acceptable compromise for now. It's useable in one click, at least.

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You should find a button that is a question mark in a circle next to your avatar in the upper right corner of the Jira application.

When you click on that you should find an option to Give feedback about Jira

Screenshot 2026-07-02 at 4.02.19 PM.png

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Ah. Thanks.

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Like • Trudy P Claspill likes this

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Why did you add such a stupid and useless feature?

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