Why I cannot add peoples to the new projects?

[Taisiia Hnucha]

I created a new project in Jira, and once I emailed the request to the people I wanted to add to the Jira task calendar, they never received the emails.

[Prachi Bolar]

Hi Taisiia,

Welcome to Community :)

I understand the people are getting added to the project but don't receive emails that they are added ?

If that is the case We have a community post that can help you to un-suppress emails. Please find the posts below

https://community.atlassian.com/t5/Jira-articles/Unblock-user-invites-to-Jira-with-our-new-unsent-invitations/ba-p/2698025

https://community.atlassian.com/t5/Jira-articles/Unblock-users-in-Jira-with-our-new-unsent-email-audit/ba-p/2724433

If still they don't receive please reach out to support to check further their accounts 

Thank You,

Prachi

[John Funk]

Hi Taisiia - Welcome to the Atlassian Community!

If the user didn't receive the invite email, they might be on the Suppression List with Atlassian for some reason. Open a support ticket with Atlassian, provide the email address and ask if the address is on the suppression list and if so, to please remove it. 

https://support.atlassian.com/contact/#/