Unblock user invites to Jira with our new unsent invitations audit

Hey Community :wave:

Since we launched our resend invite capability within the User management screen, we know many of you have been hoping for a way to resend invitations to established users. That day has arrived! 🙌

Unblock user invites is a new feature within the Jira system settings. It provides an audit of undelivered invitation emails, detailing the reasons why they didn’t make it to their recipient. In cases where Atlassian has suppressed emails due to on-going delivery failure, you’ll see an option to Resend invite. This will connect you to the admin.atlassian.com user management screen to complete the resend invitation action. From there, invitations will generally be issued within one hour.

Admin.png

By using these features together, you’ll have a handle on undelivered invitations, and a way to get your team up and running without the need for contacting Atlassian Support.

This is just the first step in a body of work to assist with email suppression impacts across a range of Jira notification types.


As always, we welcome your feedback 💙

2 comments

Brijesh Pathak May 14, 2024

I have got only "Permission helper" under "Admin Helper" and can not find "Unblock user invites" option there under system settings.

 

Megha
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 15, 2024

Hi @Brijesh Pathak thanks for your comment and for sharing the excitement of this release, the feature is still progressively rolling out and so you may see it within the next 24 hours.

Let us know if you don't see by same time tomorrow and we will be happy to help :)

Like • # people like this

Comment

Log in or Sign up to comment
TAGS
AUG Leaders

Atlassian Community Events