Strikethrough on creation of new issues

[William D. Mensah]

we are seeing issues in JIRA where some issue ids are showing strikethroughs on requests that are not in a Done or Resolved status. 

we see this when we have blockers linked to items, as well. Also, I see them as striked out when we do immediate creation (CREATE) of an issue type. There is no pattern to it since it is linked to all issue types (stories, tasks, spikes).

Also, to be clear, this is not for reopening a ticket from DONE to an open status. This happens on creation of new items too.

[Nic Brough -Adaptavist-]

I suspect someone has put the resolution field on your create and possibly edit screen, so issues are being resolved as they are created or edited.

The resolution field should only be put on transition screens, ones used in transitions that go from an open type status to a closed/ended/resolved one

[Ollie Guan]

Hi @William D. Mensah ，

Jira strikethrough issues when its resolution is not null, no mather its status.

[Ollie Guan]

The following posts explain this issue in more detail

https://community.atlassian.com/t5/Jira-questions/strikethrough-issue/qaq-p/1095121

https://community.atlassian.com/t5/Jira-Software-questions/Strikethrough-on-quot-DONE-quot-issues-in-backlog-filter-them/qaq-p/1399572

https://community.atlassian.com/t5/Jira-questions/When-and-How-is-applied-strikethrough-on-Issue-Key/qaq-p/1753515