Multi Line custom field doesn't support url

Julien Osmont
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October 28, 2020

Hi,

 

Since the update on the new interface of JIRA detailed ticket view my custom multi lines text field are not automatically convert url into link.

Am I missing a setting somewhere to setup this back as it was on the old version or is it a bug ? Sometime on ticket loading I'm seeing the urls on this field popping in blue (like a link) and immediately coming back in grey like normal text.

 

 

Thank you very much in advance.

 

1 answer

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Ivan Lima
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October 28, 2020

Hi @Julien Osmont, you will likely find a solution in the following post:

https://community.atlassian.com/t5/Jira-Core-questions/Hyperlink-in-Custom-Text-field/qaq-p/958151

Go to Project Settings -> Field configurations. Find your custom field and set the Wiki Style renderer for your field.

Also, you can find more details at Configure renderers

Cheers.
IL.

Johnny Hermann
Contributor
September 2, 2021

Nope - in my instance (Cloud), the text content just disappeared altogether!  Very frustrating (as usual).

Like Ben Ziskoven likes this

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